Spa Training Lead: Elevate Therapist Excellence

LHA WELLNESS SG PTE. LTD.; Singapore; On-site; SGD 47,000 - 76,000; Full time

Job summary

LHA Wellness Singapore is seeking a Spa Trainer to develop, implement and maintain the technical training framework for the spa therapist team. The role blends hands-on treatment expertise, coaching and leadership, with the ability to build training programmes, SOPs and competency standards from the ground up.

The Spa Trainer will lead, coach and develop the spa therapist team to deliver high standards of treatments and guest service, while translating brand protocols into practical training and

Responsibilities

• Lead, coach and develop the spa therapist team to deliver high standards of treatments, guest service and conduct.
• Develop onboarding, treatment protocols, practical assessments and ongoing development plans.
• Conduct hands-on training for facial, body, massage and wellness therapies per The LongevitySuite standards.
• Translate brand protocols into practical therapist training and SOPs with different skincare brands.
• Develop and maintain treatment SOPs, training manuals, competency standards and assessment checklists.
• Conduct regular practical assessments and provide coaching and follow-up.
• Ensure consistency in hand skills, treatment sequence, timing, consultation, hygiene and guest experience.
• Train therapists on safe operation of wellness and biohacking technologies according to approved protocols.
• Support pre-opening preparation including menu familiarisation, SOPs and therapist readiness.
• Coach therapists on guest consultation, treatment recommendations, home care, retail products and membership awareness.

Job description

LHA Wellness Singapore is seeking a Spa Trainer to develop, implement and maintain the technical training framework for the spa therapist team. The role blends hands-on treatment expertise, coaching and leadership, with the ability to build training programmes, SOPs and competency standards from the ground up.

The Spa Trainer will lead, coach and develop the spa therapist team to deliver high standards of treatments and guest service, while translating brand protocols into practical training and