Solutions, Manager

BDC ASSETCO PTE. LTD.; Singapore; On-site; SGD 90,000 - 130,000; Full time

Job summary

BDC ASSETCO PTE. LTD. seeks a technical infrastructure specialist to engage customers, understand requirements, and design winning solutions for data centre projects. You will collaborate with sales, design, construction, and operations to deliver end-to-end proposals and implementations.

The role involves leading proposals, coordinating multi-disciplinary teams, and ensuring alignment with RFPs, with travel across Southeast Asia as needed.

Qualifications

• Bachelor’s degree or above in Mechanical/Electrical Engineering.
• Minimum 4 years working experience. Candidates with experience in design consultancy and construction project lifecycle from design to building permit preferred.
• Experience with data centre or colocation provider in a customer-facing engineering function preferred.
• Experience with data centre design and power & cooling systems including FAT, SAT, IST.
• Ability to work directly with Senior Management in a matrix organization.
• Resourceful team player with enthusiasm for providing excellent support to internal and external customers.
• Experience with fast-paced large-volume, dynamic, international operations.
• Willingness to walk the ground to verify field progress and engage staff.
• Excellent written and oral communication skills.
• Ability to travel for short business trips within Southeast Asia.

Responsibilities

• Engage customers to understand requirements from a technical infrastructure perspective and propose winning solutions.
• Collaborate with sales to build relationships, identify opportunities, and support forecasting and market analysis.
• Monitor trends in prospect and target customer base.
• Lead cross-functional collaboration, driving decisions and consensus with internal teams to deliver solutions.
• Lead, prepare, and submit quality solution proposals based on customer RFPs and ensure compliance with technical requirements.
• Analyze customer requirements and compare with market trends for optimized solutions.
• Establish internal project briefs based on agreed solutions with customers.
• Collaborate on project procurement, long-lead equipment, risks, and timelines with design and construction.
• Consolidate inputs, prepare reports for Management approval.
• Manage design review meetings between customer and internal stakeholders to finalize designs for implementation.
• Define overall project delivery schedule with design and construction to meet customer timelines.
• Provide constructive feedback to internal teams for improvements.
• Manage assigned accounts and provide backup coverage for the team.
• Act as single point of contact for executive escalations or issues.
• Other duties as necessary.

Education

Bachelor's degree or above in Mechanical/Electrical Engineering

Job description

Responsibilities:

• Engage customers professionally and effectively in understanding their requirements and needs from a technical infrastructure point-of-view. Evaluate the needs, design and propose winning solutions.
• Collaborate with sales team to build strong relationships supporting customers to identify business opportunities, participate in forecasting, pipeline and market analysis.
• Monitor and evaluate trends in prospect and target customer base
• Make an impact across multiple functions as you collaborate, act as the communications hub , driving decisions and consensus with cross-functional internal teams including but not limited to sales, design, construction, critical operation, and asset management teams to deliver solutions to customer.
• To lead, prepare, and submit quality solution proposal based on RFP documents received from customer and ensure compliance to technical requirements and specifications.
• To analyse customer technical requirements and make comparison with market trends for optimised solution.
• Establish internal project briefs based on agreed solution with the customer.
• Collaborate with design and construction on the project procurement and contracting strategy, long-lead equipment procurement buy-out, analyse project risks and develop project timelines.
• Consolidate inputs, prepare and submit reports to Management and Group for approval.
• Manage and organise design review meetings between customer and internal stakeholders to finalise the design solution for implementation.
• Collaborate with design and construction to identify and establish overall project delivery schedule for project implementation to meet customer timeline.
• To provide constructive feedback to internal teams as and when observed for improvement.
• Manage assigned accounts and provide backup coverage for the team.
• Act as a single point-of-contact for the customer on executive escalations or issues independently.
• Other duties as and when necessary, associated with the role.

Requirements

• Possess a bachelor’s degree or above in Mechanical/Electrical Engineering.
• Minimum 4 years working experience. Candidates with experience working in design consultancy firm and have worked through a construction project life cycle from design until obtaining building permit for occupation is preferred.
• Experience working with a data centre or colocation provider in a customer-facing engineering functions is preferred
• Working experience or good knowledge in data centre design and power & cooling systems requirements including testing and commissioning activities (i.e. FAT, SAT, IST).
• Ability to work directly with Senior Management and manage within a matrix organization.
• Resourceful team player with a genuine enthusiasm for providing excellent support to internal and external customers.
• Experienced with fast-paced large volume, dynamic, complex, international operations.
• Able to develop comprehensive and concise management reports.
• Possess drive, tenacity and willingness to learn
• Willing to walk the ground to verify the field progress and engage staffs.
• Excellent communication skills (written & oral).
• Ability to travel for short business trip within Southeast Asia countries.