Solution Architect - Workplace & Collaboration

Hoya; Singapore; On-site; SGD 120,000 - 180,000; Full time

Job summary

Hoya is seeking a Solution Architect for Workplace & Collaboration to design and deliver modern, secure, and user‑centric solutions with Microsoft 365 at the core. You will define architectural standards, guide delivery teams, and ensure alignment with business goals and regulatory requirements.

This role emphasizes collaboration across business units, scalability, and continuous improvement of digital employee experiences in a dynamic enterprise environment.

Qualifications

• 5-8 years of experience in solution architecture focused on workplace and collaboration technologies.
• Proven experience designing and deploying Microsoft 365-based environments.
• Strong background in user experience, IT service management, and change management in a digital workplace context.

Responsibilities

• Design and deliver modern, secure, user‑centric workplace and collaboration solutions with Microsoft 365 at the core.
• Define platform standards, best practices, and guidelines for workplace and collaboration tools.
• Collaborate with stakeholders to translate business requirements into effective workplace and collaboration solutions.
• Provide technical leadership to development teams throughout the project lifecycle.
• Ensure solutions integrate with existing systems and remain secure and compliant.
• Document designs and communicate to both technical and non-technical stakeholders.

Skills

Solution architecture

Technical leadership

Microsoft 365

Security practices

Documentation

Stakeholder management

Education

Bachelor's degree in IT / CS or related field

Microsoft 365 certifications (MS-100, MS-700, MS-102)

TOGAF/ITIL/Agile certifications preferred

Relevant certifications in solution architecture

Tools

Microsoft 365 admin tooling

IT service management tools

Job description

The Solution Architect Workplace & Collaboration is responsible for designing and delivering modern, secure, and user-centric workplace and collaboration solutions, with Microsoft 365 and the broader Microsoft ecosystem as the core platform. This role defines architectural standards and designs that enable productivity, seamless communication, and digital employee experiences. The architect ensures alignment between business needs, end-user requirements, and the capabilities, driving adoption and continuous improvement.

Platform and Solution Design and Strategy

• Develop and maintain the organization's workplace and collaboration architecture and solution design, ensuring support for current and future business needs.
• Define platform standards, best practices, and guidelines for workplace and collaboration tools.
• Collaborate with stakeholders to understand business requirements and translate them into effective workplace and collaboration solutions.
• Create detailed solution designs, considering architecture principles, scalability, security, and performance.
• Stay updated with emerging workplace and collaboration technologies and industry trends.
• Evaluate and recommend technologies and tools that enhance workplace and collaboration solution effectiveness.

Technical Leadership

• Provide technical leadership and guidance to development teams throughout the project lifecycle.
• Ensure that technical designs align with established architecture standards for workplace and collaboration solutions.

Integration and Compatibility

• Ensure that workplace and collaboration solutions integrate seamlessly with existing systems and applications.
• Verify the compatibility of proposed solutions with hardware, software, and network environments.

Security and Compliance

• Incorporate security best practices into workplace and collaboration solution designs.
• Ensure compliance with data protection and regulatory requirements.

Documentation and Communication

• Document technical designs, architecture decisions, and implementation guidelines for workplace and collaboration solutions.
• Communicate solution designs effectively to both technical and non-technical stakeholders.

Quality Assurance

• Collaborate with quality assurance teams to define testing strategies and validate workplace and collaboration solution functionality.
• Troubleshoot and resolve technical issues as they arise during implementation.

Technical Direction and Coordination

• Help define the technical direction for workplace and collaboration solutions and coordinate across product teams to ensure that every team has defined architecture patterns.

Requirements Transformation

• Transform requirements into specific workplace and collaboration solution architecture design documents.
• Govern the technical design against approved architectural standards and make final decisions on any technology changes or exceptions to architectural standards.

Business Alignment and Integration

• Understand business processes and requirements, ensuring the workplace and collaboration platform aligns with business goals.
• Integrate various business functions into a cohesive workplace and collaboration system.

Scalability, Reliability, and Adaptability

• Ensure that the workplace and collaboration platform is scalable, reliable, and adaptable to changing business needs, while maintaining data integrity and security.
• Work closely with stakeholders across different departments to facilitate smooth system deployment and continuous improvement.

Education/Training Qualifications:

• Relevant certifications in solution architecture.
• Bachelor's degree in Information Technology, Computer Science, or related field.
• Microsoft 365 certifications (MS-100, MS-700, MS-102) highly desirable.
• TOGAF, ITIL, or Agile certifications preferred.

Experience:

• 5-8 years of experience in solution architecture, with a focus on workplace and collaboration technologies.
• Proven experience designing and deploying Microsoft 365-based environments.
• Strong background in user experience, IT service management, and change management within a digital workplace context.