COMPANY DESCRIPTION
NVPC is the national agency dedicated to growing a culture of volunteerism and philanthropy in Singapore. By engaging individuals, organisations, communities and leaders across the people, private and public sectors, we seek to create a more caring, inclusive, and compassionate society. Together, we envision Singapore as a City of Good, where everyone is able to give every day and everywhere (3Es), contributing their time, talent, treasure, ties and testimony (5Ts). Learn more at nvpc.org.sg.
This role sits within NVPC's Digital Platforms team, providing technical leadership and architectural oversight for the Giving.sg (GSG) platform. As a Solution Architect, you will work closely with the Platform Lead, business stakeholders and external technology partners to ensure the platform remains robust, scalable and aligned with NVPC's broader digital and organisational needs. You will provide independent technical advice, challenge and validate proposed solutions, and proactively identify opportunities to strengthen the platform's resilience, security and operational efficiency. As the platform evolves, the role will also support the platform's AI-readiness by assessing how data, integrations, security and governance should be designed to enable responsible and sustainable use of AI across stakeholders and operational journeys.
This is a 1-year contract role.
RESPONSIBILITIES
Technical Leadership & Platform Architecture
- Provide technical leadership for Giving.sg, including solution design, technologydecisionsand the platform's ongoing development.
- Review solutions proposed by internal teams and vendors, challengingassumptionsand ensuring they meet engineering standards and business needs.
- Work with the Platform Lead and business stakeholders to turn business needs into practical and sustainable technical solutions.
Platform Reliability & Continuous Improvement
- Identifytechnical risks and opportunities to improve the platform's reliability, security,scalabilityand performance.
- Monitor platform performance and recommend improvements, taking into accountcost,maintainabilityand long-term needs.
AI, Data & Integration Readiness
- Work with internal teams and technology partners to strengthen platform's data and integration foundations, including data flows, API design, system interfaces and reusable platform capabilities.
- Support the assessment and design of AI-enabled use cases, such as user support, charity/donor insights, campaign personalization, operational automation and platform intelligence.
- Ensure AI-related solutions are designed with appropriate consideration for data quality, privacy, consent, explainability, security, governance and operational risks.
Quality, Security & Compliance
- Oversee technical testing and quality checks to ensure solutions are reliable,secureand fit for purpose.
- Ensure solutionscomply withrelevant cybersecurity, technology, dataprotectionand organisational standards.
- Work withinternalEnterprise Product & Servicesteam toidentifyand address security risks.
- Ensure security-by-design principles are considered in platform changes, including access control, data protection, auditability, secure integration and third-party solution risks.
- For AI-related initiatives, assess potential risks such as data leakage, inappropriate use of personal data, model reliability, bias, explainability and governance requirements.
QUALIFICATIONS
- Bachelor's degree in Information Systems, Computer Science, Business, or a related discipline.
- 7+ years ofexperience in solution architecture, enterprise architecture, technical architecture, or a related role
- Experience working withexternal vendors and technology partners, including reviewing proposed solutions, challengingassumptionsand providing technical direction and assurance.
- Strong ability to translate business needs and priorities intopractical, sustainable technical solutions, and to articulate architectural trade-offs and risks to both technical and non-technical stakeholders.
- Strong stakeholder management and communication skills, with the ability to influence and collaborate across business, product,engineeringand technology teams.
- Experience in the non-profit, publicsectoror digital platform environmentwould be an advantage.
- Ability to review architecture diagrams, solution design documents, technical specifications and vendor proposals, and translate technical trade-offs into clear recommendations
- Ability to communicate complex technical issues clearly to business, product, technology and senior stakeholders
- Good understanding of platform operations, including monitoring, incident management, release governance, technical debt management and continuous improvement.