Software Test Manager

OPENSOURCE TECHNOLOGIES PTE. LTD.; Singapore; On-site; SGD 120,000 - 180,000; Full time

Job summary

OPENSOURCE TECHNOLOGIES PTE. LTD. seeks an experienced Software QA leader to drive end-to-end testing across varied engagements in the BFSI sector. You will guide test design, execution, and defect triage while aligning with project requirements and stakeholders.

The role requires strong leadership, strategic planning, and hands-on QA oversight; occasional travel may be required to client sites and project teams.

Qualifications

• Eight years of experience in software quality assurance in BFSI.
• Roles in execution and design, with at least three years in managing a test team.
• Bachelor's in CS or equivalent; certifications in testing or project management preferred.
• Strong leadership, communication and stakeholder management skills.

Responsibilities

• Lead, train and guide test teams to produce design and traceability matrices aligned to requirements.
• Plan, execute and oversee end-to-end testing cycles including defects triage and reporting.
• Support SDM on change requests, RFQ/RFP input and effort sizing for delivery.
• Promote best practices for Testing Centre-of-Excellence and continuous improvement.

Skills

Quality assurance

Test management

Stakeholder management

Leadership

Problem-solving

Education

Bachelor's Degree in Computer Science

ISTQB / PMP / CSTM certification preferred

Tools

SDLC

Waterfall & Agile

DevOps familiarity

Job description

Primarily responsible for assisting Software Test Manager (STM) in managing end-to-end cycles of software testing engagements of varying types (Functional, Non-Functional, Automation, etc.) and scope, scale and complexity, and phases (Function Test, System Integration Test, System Acceptance Test, User Acceptance Test, etc.) and duration, from initial requirements clarifications, test design and test data development, test environment readiness review and preparation, test planning and scheduling, to execution, defects logging, triage facilitation, and reporting. In doing so, able to establish test scope and ensure comprehensiveness in test coverage.

Work with client-side stakeholders including Test Project Manager, Business Analyst and DevOps teams Leader, etc. to establish requirements baseline and key dependences, align test design coverage, and plan test schedule in accordance to provisioned scope of managed testing services.

Lead, guide and train test team members to produce test design and traceability matrix aligned to the requirements baseline, and then plan, prepare and execute test accordingly, and subsequently, report test observations, facilitate triage, and follow-up on defect till closure, for throughout the test project duration.

Support service delivery manager (SDM) on change request, obtaining work completion sign-off, address escalation, mitigate stoppers, and periodic management reporting. Also support SDM on pre-sales activities to review Request for Quotation/Proposal (RFQ/RFP) and provide relevant input to achieve a high degree of accuracy on effort sizing for project delivery.

Participate in the on-going effort of implementing best practices and innovation initiatives for the Testing Centre-of-Excellence (TCoE).

Experience, Qualifications and Requirements:

• At least eight years of work experience in providing software quality assurance in the BFSI industry, holding respective roles in execution, design, and minimally three years in managing test team.
• Possess a Bachelor's Degree with major in the Computer Science or equivalent field, and preferably certified in Test or Project Management (e.g. PMP, ISTQB, CSTM, etc.) and familiar with software development lifecycle (SDLC), including Waterfall, Agile, and DevOps.
• Receptive and keenness in learning, meticulous, analytical, and competent in problem-solving, stakeholder and team management, with good leadership, interpersonal communication and presentation skills.
• Able to travel for short business trips.