Software Quality Engineer - A26391

Activate Interactive; Singapore; On-site; SGD 120,000 - 180,000; Full time

Benefits offered by this job

Competitive salary

Medical insurance

Training budget

Job summary

Activate Interactive Singapore is seeking a seasoned IT Quality Specialist to lead internal quality audits and drive continuous improvement within our QMS. You will plan end-to-end audits across IT projects, operations and support, assess compliance with ISO 9001 and regulatory requirements, and report findings to stakeholders.

The role is a fixed-term 24-month contract based in Singapore, offering exposure to governance, risk management, and cross-functional collaboration with our growing

Qualifications

• Minimum five years of relevant experience in Internal Quality Audit, Quality Management, Compliance, Governance, or Process Assurance.
• Proven ability to plan and conduct Internal Quality Audits independently.
• Experience maintaining a QMS and controlled procedural documentation.
• Strong knowledge of ISO 9001, audit methodologies, and risk-based auditing principles.
• Experience supporting ISO certification audits and compliance reviews.
• Familiarity with IT governance, SDLC, change management, service management, and operational controls.
• Strong analytical, investigative, interviewing, and report-writing skills.
• Effective communication, presentation, and stakeholder-management abilities.
• Ability to work independently and exercise professional judgement.

Responsibilities

• Develop and manage the annual Internal Quality Audit programme.
• Plan and conduct end-to-end audits across IT projects, operations, and support.
• Assess compliance with QMS requirements, organisational policies, governance controls, regulatory requirements, and applicable standards.
• Evaluate the adequacy and effectiveness of internal controls, processes, and risk management practices.
• Gather and analyse audit evidence through interviews, document reviews, process walkthroughs, and sampling.
• Prepare and present audit findings, recommendations, and management action plans.
• Monitor corrective and preventive actions and verify the effective closure of audit findings.
• Maintain audit records, evidence, schedules, and performance metrics
• Support external audits, certification activities, and quality reviews
• Advise process owners on audit requirements, compliance obligations, and quality practices.

Skills

Analytical skills

Investigative skills

Interviewing skills

Report writing

Education

Degree in Information Technology, Computer Science, Information Systems, Quality Management

Job description

Activate Interactive Pte Ltd (\"Activate\") is a leading technology consultancy headquartered in Singapore with a presence in Malaysia and Indonesia. Our clients are empowered with quality, cost-effective, and impactful end-to-end application development, like mobile and web applications, and cloud technology that remove technology roadblocks and increase their business efficiency.

We believe in positively impacting the lives of people around us and the environment we live in through the use of technology. Hence, we are committed to providing a conducive environment for all employees to realize their full potential, who in turn have the opportunity to continuously drive innovation.

We are searching for our next team members to join our growing team.

If you love the idea of being part of a growing company with exciting prospects in mobile and web technologies that create positive impact on people's lives, then we would love to hear from you.

This is a fixed term contract. The engagement is 24-months

Location: Singapore

The IT Quality Specialist leads and performs Internal Quality Audits (IQA) to provide independent assurance of compliance with organisational policies, procedures, quality standards, and regulatory requirements. The role drives continual improvement through audit findings, corrective actions, and quality advisory services, while maintaining controlled procedural documentation within the Quality Management System (QMS).

What the officer will be doing?

Internal Quality Audit functions.

• Develop and manage the annual Internal Quality Audit programme
• Plan and conduct end-to-end audits across IT projects, operations, and support
• Assess compliance with QMS requirements, organisational policies, governance controls, regulatory requirements, and applicable standards.
• Evaluate the adequacy and effectiveness of internal controls, processes, and risk management practices.
• Gather and analyse audit evidence through interviews, document reviews, process walkthroughs, and sampling.
• Prepare and present audit findings, recommendations, and management action plans.
• Monitor corrective and preventive actions and verify the effective closure of audit findings.
• Maintain audit records, evidence, schedules, and performance metrics
• Support external audits, certification activities, and quality reviews
• Advise process owners on audit requirements, compliance obligations, and quality practices.

Compliance, Documentation and Continuous Improvement

• Conduct compliance reviews and support audit-readiness activities
• Maintain and control QMS procedures, standards, and records
• Monitor corrective actions and recurring non-conformities
• Support process improvements and quality-awareness programmes

Requirements

• Minimum five years of relevant experience in Internal Quality Audit, Quality Management, Compliance, Governance, or Process Assurance.
• Proven ability to plan and conduct Internal Quality Audits independently
• Experience maintaining a QMS and controlled procedural documentation
• Strong knowledge of ISO 9001, audit methodologies, and risk-based auditing principles.
• Experience supporting ISO certification audits and compliance reviews
• Familiarity with IT governance, SDLC, change management, service management, and operational controls.
• Strong analytical, investigative, interviewing, and report-writing skills
• Effective communication, presentation, and stakeholder-management abilities
• Ability to work independently and exercise professional judgement

Qualifications

• Degree in Information Technology, Computer Science, Information Systems, Quality Management, or a related discipline.
• ISO 9001 Internal Auditor or Lead Auditor certification preferred
• CISA, CQA, ITIL, Six Sigma, or equivalent professional certification is advantageous.
• Experience in government, public-sector, or regulated-industry IT environments is preferred.

Added Advantage

• Experience auditing Agile, DevOps, cloud-native, or cloud product development environments.
• Familiarity with AWS services, cloud governance, and secure cloud operations
• Experience conducting quality assurance or compliance reviews for cloud products and digital services.

Benefits

Competitive Compensation: Market competitive salary and variable performance bonus aligned to your skills, impact, and contribution.

Benefits: Outpatient medical, specialist medical coverage and generous customisable flexi benefits, or flexi allowance; life and health insurance, thoughtful perks like special occasions \"red packet\" and CNY goodies, etc.

Employee Wellness: Support for your physical, mental, and overall well-being through year-round initiatives.

Growth & Development: Learning programmes, certification support, and a dedicated staff development budget. (We are a \"SHRI 2025 Gold winner\" in \"Learning & Development; Coaching & Mentoring\")

Career Progression: Structured career pathways that enable you to grow along a technical/domain expert track or a leadership track.

Competency Framework: A structured and practical framework to support you to develop, perform, and succeed.

Flexible Work Arrangement: Staff may choose to work flexi-place, flexi-time, and flexi-load based on existing framework

Why you'll love working with us?

If you are looking for opportunities to collaborate with leading industry experts and be surrounded by highly motivated and talented peers, we welcome you to join us. We provide all employees with equal opportunities to grow and develop with us. We believe your success is our success.

Activate Interactive Singapore is an equal opportunity employer. Employment decisions will be based on merit, qualifications and abilities. Activate Interactive Pte Ltd does not discriminate in employment opportunities or practices on the basis of race, colour, religion, gender, sexuality, national origin, age, disability, marital status or any other characteristics protected by law.

Protecting your privacy and the security of your data are longstanding top priorities for Activate Interactive Pte Ltd.

Your personal data will be processed for the purposes of managing Activate Interactive Pte Ltd's recruitment related activities, which include setting up and conducting interviews and tests for applicants, evaluating and assessing the results, and as is otherwise needed in the recruitment and hiring processes.

Please consult our Privacy Notice (Privacy Policy | Activate Interactive) to know more about how we collect, use, and transfer the personal data of our candidates. Here you can find how you can request for access, correction and/or withdrawal of your Personal Data.