Software Quality Engineer - A26391

Activate Interactive Pte Ltd; Singapore; On-site; SGD 70,000 - 120,000; Full time

Benefits offered by this job

Outpatient medical

Life and health insurance

Flexible work arrangement

Job summary

Activate Interactive Pte Ltd in Singapore seeks an IT Quality Specialist to lead internal quality audits and advise on compliance. The role drives improvement within the Quality Management System and supports external audits and certifications.

You will develop audit programmes, ensure records are maintained, and collaborate with process owners to implement corrective actions and quality practices.

Qualifications

• Minimum five years of relevant experience in Internal Quality Audit, Quality Management, Compliance, Governance, or Process Assurance.
• Proven ability to plan and conduct Internal Quality Audits independently.
• Experience maintaining a QMS and controlled procedural documentation.
• Strong knowledge of ISO 9001, audit methodologies, and risk-based auditing principles.
• Experience supporting ISO certification audits and compliance reviews.
• Familiarity with IT governance, SDLC, change management, service management, and operational controls.
• Strong analytical, investigative, interviewing, and report-writing skills.
• Effective communication, presentation, and stakeholder-management abilities.
• Ability to work independently and exercise professional judgement.

Responsibilities

• Develop and manage the annual Internal Quality Audit programme.
• Plan and conduct end-to-end audits across IT projects, operations, and support functions.
• Assess compliance with QMS requirements, organisational policies, governance controls, regulatory requirements, and applicable standards.
• Evaluate the adequacy and effectiveness of internal controls, processes, and risk management practices.
• Gather and analyse audit evidence through interviews, document reviews, process walkthroughs, and sampling.
• Prepare and present audit findings, recommendations, and management action plans.
• Monitor corrective and preventive actions and verify the effective closure of audit findings.
• Maintain audit records, evidence, schedules, and performance metrics.
• Support external audits, certification activities, and quality reviews.
• Advise process owners on audit requirements, compliance obligations, and quality practices.

Education

Degree in Information Technology, Computer Science, Information Systems, Quality Management

Tools

ISO 9001 Internal Auditor or Lead Auditor certifications

Job description

Activate Interactive Pte Ltd ("Activate") is a leading technology consultancy headquartered in Singapore with a presence in Malaysia and Indonesia. Our clients are empowered with quality, cost-effective, and impactful end-to-end application development, like mobile and web applications, and cloud technology that remove technology roadblocks and increase their business efficiency.

We believe in positively impacting the lives of people around us and the environment we live in through the use of technology. Hence, we are committed to providing a conducive environment for all employees to realize their full potential, who in turn have the opportunity to continuously drive innovation.

We are searching for our next team members to join our growing team.

If you love the idea of being part of a growing company with exciting prospects in mobile and web technologies that create positive impact on people’s lives, then we would love to hear from you.

This is a fixed term contract. The engagement is 24-months

Location: Singapore

The IT Quality Specialist leads and performs Internal Quality Audits (IQA) to provide independent assurance of compliance with organisational policies, procedures, quality standards, and regulatory requirements. The role drives continual improvement through audit findings, corrective actions, and quality advisory services, while maintaining controlled procedural documentation within the Quality Management System (QMS).

What the officer will be doing?

Internal Quality Audit

• Develop and manage the annual Internal Quality Audit programme.
• Plan and conduct end-to-end audits across IT projects, operations, and support functions.
• Assess compliance with QMS requirements, organisational policies, governance controls, regulatory requirements, and applicable standards.
• Evaluate the adequacy and effectiveness of internal controls, processes, and risk management practices.
• Gather and analyse audit evidence through interviews, document reviews, process walkthroughs, and sampling.
• Prepare and present audit findings, recommendations, and management action plans.
• Monitor corrective and preventive actions and verify the effective closure of audit findings.
• Maintain audit records, evidence, schedules, and performance metrics.
• Support external audits, certification activities, and quality reviews.
• Advise process owners on audit requirements, compliance obligations, and quality practices.

Compliance, Documentation and Continuous Improvement

• Conduct compliance reviews and support audit-readiness activities.
• Maintain and control QMS procedures, standards, and records.
• Monitor corrective actions and recurring non-conformities.
• Support process improvements and quality-awareness programmes.

What are we looking for?

• Minimum five years of relevant experience in Internal Quality Audit, Quality Management, Compliance, Governance, or Process Assurance.
• Proven ability to plan and conduct Internal Quality Audits independently.
• Experience maintaining a QMS and controlled procedural documentation.
• Strong knowledge of ISO 9001, audit methodologies, and risk-based auditing principles.
• Experience supporting ISO certification audits and compliance reviews.
• Familiarity with IT governance, SDLC, change management, service management, and operational controls.
• Strong analytical, investigative, interviewing, and report-writing skills.
• Effective communication, presentation, and stakeholder-management abilities.
• Ability to work independently and exercise professional judgement.

Qualifications

• Degree in Information Technology, Computer Science, Information Systems, Quality Management, or a related discipline.
• ISO 9001 Internal Auditor or Lead Auditor certification preferred.
• CISA, CQA, ITIL, Six Sigma, or equivalent professional certification is advantageous.
• Experience in government, public-sector, or regulated-industry IT environments is preferred.

Added Advantage

• Experience auditing Agile, DevOps, cloud-native, or cloud product development environments.
• Familiarity with AWS services, cloud governance, and secure cloud operations.
• Experience conducting quality assurance or compliance reviews for cloud products and digital services.

What do we offer in return? Competitive Compensation: Market competitive salary and variable performance bonus aligned to your skills, impact, and contribution. Benefits: Outpatient medical, specialist medical coverage and generouscustomisableflexi benefits, or flexi allowance; life and health insurance, thoughtfulperkslike special occasions “red packet” and CNY goodies, etc. Employee Wellness: Support foryour physical, mental, and overall well-being through year-round initiatives. Growth & Development: Learningprogrammes, certification support, and a dedicated staff development budget. (We are a “SHRI 2025 Gold winner” in “Learning & Development; Coaching & Mentoring”) Career Progression: Structured career pathways that enable you to grow along a technical/domain expert track ora leadershiptrack. Competency Framework: A structured and practical framework to support you to develop, perform, and succeed. Flexible Work Arrangement: Staff may choose to work flexi-place,flexi-time, and flexi-load based on existing framework

Whyyou'lllove working with us?

If you are looking for opportunities to collaborate with leading industry experts andbesurrounded by highly motivated and talented peers, we welcome you to join us. We provide all employees with equal opportunities to grow and develop with us. Webelieveyour success is our success.

Activate Interactive Singapore is an equal opportunity employer. Employment decisions will be based on merit,qualificationsand abilities. Activate Interactive Pte Ltd does not discriminate in employment opportunities or practiceson the basis ofrace,colour, religion,gender, sexuality, national origin, age, disability, maritalstatusor any other characteristics protected by law.

Protecting your privacy and the security of your data are longstanding top priorities for Activate Interactive Pte Ltd.

Your personal data will be processed for the purposes of managing Activate Interactive PteLtd’srecruitment related activities, which include setting up and conducting interviews and tests for applicants, evaluating and assessing the results, and as is otherwise needed in the recruitment and hiring processes.

Please consult our Privacy Notice (Privacy Policy | Activate Interactive) toknowmore about how we collect, use, and transfer the personal data of our candidates. Here you can find how you canrequest foraccess,correctionand/or withdrawal of your Personal Data.