Software Engineer (Lithography)

Canon Singapore; Singapore; On-site; SGD 60,000 - 90,000; Full time

Job summary

Canon Singapore seeks a dedicated Software Support Engineer for semiconductor equipment to assist customers on-site and remotely. You will troubleshoot software issues, prepare technical reports in English, and help maintain lithography tools and related software.

The role requires Japanese language proficiency, willingness to travel within Asia, and collaboration with Canon engineers both locally and overseas. Weekend/holiday support may be required occasionally.

Qualifications

• Experience in software support for semiconductor manufacturing equipment.
• Proficiency in Japanese (reading, writing, and speaking).
• Basic knowledge of Linux commands and operations.
• Experience with discussing requirements and specifications with customers is preferred.

Responsibilities

• Work on customer sites within semiconductor cleanroom environments.
• Provide software support for all Semiconductor customers in Canon's region.
• Troubleshoot software issues and prepare technical reports for customers.
• Set up and maintain lithography tools and related supporting software.
• Learn and apply fundamental knowledge of lithography tools and operations.
• Prepare software release notes and customer-facing documentation in English.
• Provide support during weekends, public holidays, or nighttime when required (infrequent but possible).
• Travel overseas for business, mainly within Southeast Asia, Japan, Taiwan, and India (future).
• Collaborate closely with on-site engineers and overseas Canon software engineers.
• Communicate directly with customers and deliver clear technical reports.
• Escalate software issues to Japan headquarters when necessary.
• Plan and conduct software training or knowledge-sharing sessions for engineers and team members.
• Act as a bridge between Japan headquarters and local engineers for software-related issues.

Skills

Semiconductor software support

Japanese language

Linux commands

Job description

• Work on customer sites within semiconductor cleanroom environments.
• Provide software support for all Semiconductor customers in the Canon’s region.
• Troubleshoot software issues and prepare technical reports for customers.
• Set up and maintain lithography tools and related supporting software.
• Learn and apply fundamental knowledge of lithography tools and operations.
• Prepare software release notes and customer-facing documentation in English.
• Provide support during weekends, public holidays, or nighttime when required (infrequent but possible).
• Travel overseas for business, mainly within Southeast Asia, Japan, Taiwan, and India (future).
• Collaborate closely with on-site engineers and overseas Canon software engineers.
• Communicate directly with customers and deliver clear technical reports.
• Escalate software issues to Japan headquarters when necessary.
• Plan and conduct software training or knowledge-sharing sessions for engineers and team members.
• Act as a bridge between Japan headquarters and local engineers for software-related issues.

Required Skills and Experience

• Experience in software support for semiconductor manufacturing equipment.
• Proficiency in the Japanese language (reading, writing, and speaking); Japanese fluency as to support Japanese related customer and HQ
• Basic knowledge and hands-on experience with Linux OS commands and operations.
• Experience with online specifications, including requirement clarification and specification negotiation with customers, is preferred.