Software Engineer

Ascendion; Singapore; On-site; SGD 60,000 - 90,000; Full time

Job summary

Ascendion is seeking a Day 2 Software Engineer in Singapore to ensure smooth operation of software post-deployment. You will troubleshoot configurations, performance, and integrations, fix bugs, and maintain thorough documentation.

You will collaborate with cross-functional teams to uphold high quality and reliability and may participate in 24/7 standby and OT/shift roles as needed. The role emphasizes hands-on debugging, proactive performance monitoring, and strong communication to support

Qualifications

• Bachelor’s degree in computer science, Software Engineering, or a related field.
• 2-5 years of relevant professional working experience.
• Proven experience in software development and bug fixing.
• Strong troubleshooting skills with the ability to diagnose and resolve complex issues.
• Familiarity with software configuration management and performance monitoring tools.

Responsibilities

• End-to-End Troubleshooting: Diagnose and fix issues related to software configuration, performance, and integration.
• Bug Fixing: Identify, analyse, and resolve coding bugs.
• App Configuration Management: Review and update app configurations for optimal performance and compatibility.
• Integration Support: Resolve integration issues with other systems and platforms.
• Customer Support: Provide technical support to customers.
• Documentation: Maintain detailed documentation of issues, solutions, and best practices.
• Collaboration: Work with development, QA, and support teams to ensure seamless operation.

Skills

Strong troubleshooting skills

Excellent communication and teamwork

Ability to work independently

Willingness to work 24/7 standby

Willingness for OT and shift roles

Education

Bachelor's degree in computer science or related field

Tools

Node.js

React

Kafka

Keycloak

MQTT

Microservices

Docker

Kubernetes

Podman

MongoDB

IBM MQ

Job description

As a Day 2 Software Engineer, you will be responsible for ensuring the smooth operation of our software products post-deployment.

Your role will involve not only fixing coding bugs but also performing end-to-end troubleshooting to identify and resolve issues related to configuration, performance, and integration.

You will work closely with cross-functional teams to ensure our software meets the highest standards of quality and reliability.

Key Responsibilities:

• End-to-End Troubleshooting: Perform comprehensive troubleshooting to diagnose and fix issues related to software configuration, performance, and integration.
• Bug Fixing: Identify, analyse, and resolve coding bugs in a timely manner.
• App Configuration Management: Review and update app configurations to ensure optimal performance and compatibility.
• Integration Support: Assist in resolving integration issues with other systems and platforms.
• Customer Support: Provide technical support to customers and address their concerns effectively.
• Documentation: Maintain detailed documentation of issues, solutions, and best practices.
• Collaboration: Work closely with development, QA, and support teams to ensure seamless software operation.

Qualifications:

• Bachelor’s degree in computer science, Software Engineering, or a related field.
• 2-5 years of relevant professional working experience.
• Proven experience in software development and bug fixing.
• Strong troubleshooting skills with the ability to diagnose and resolve complex issues.
• Familiarity with software configuration management and performance monitoring tools.
• Experience with Node.js, React, Kafka, Key cloak, MQTT, Microservices, Docker, Kubernetes, Podman, MongoDB, and IBM MQ.
• Available for 24/7 standby.
• Ready to work OT and in shift roles if needed.
• Excellent communication and collaboration skills.
• Ability to work independently and as part of a team.