Social Work Intake & Coordination Specialist

KK Women's & Children's Hospital; Singapore; On-site; SGD 28,000 - 42,000; Part time

Job summary

KK Women's and Children's Hospital in Singapore is seeking a frontline officer to manage day-to-day reception operations. You will conduct intake interviews, perform financial assessments, arrange appointments, and support patients with translation during social work sessions.

You will also conduct home visits to assess counselling follow-ups and ensure accurate documentation and statistics, using Microsoft Office to maintain records.

Qualifications

• Excellent customer service and communication skills.
• Ability to speak common dialects is desirable, though not essential, to liaise with dialect-speaking patients and their families.
• Proficient in Microsoft Office applications.

Responsibilities

• Conduct intake interviews and financial assessments.
• Arrange for appointments.
• Serve as translator during medical social workers' sessions with patients.
• Conduct home visits to assess and follow up on counselling sessions for patients.
• Provide accurate documentation and statistics.

Skills

Customer service

Communication

Multilingual (dialects)

Education

Diploma in Social Work

GCE O Level

Tools

Microsoft Office

Job description

KK Women's and Children's Hospital in Singapore is seeking a frontline officer to manage day-to-day reception operations. You will conduct intake interviews, perform financial assessments, arrange appointments, and support patients with translation during social work sessions.

You will also conduct home visits to assess counselling follow-ups and ensure accurate documentation and statistics, using Microsoft Office to maintain records.