Social Work Coordinator (1-year contract)

KK Women's & Children's Hospital; Singapore; On-site; SGD 28,000 - 42,000; Part time

Job summary

KK Women's and Children's Hospital in Singapore is seeking a frontline officer to manage day-to-day reception operations. You will conduct intake interviews, perform financial assessments, arrange appointments, and support patients with translation during social work sessions.

You will also conduct home visits to assess counselling follow-ups and ensure accurate documentation and statistics, using Microsoft Office to maintain records.

Qualifications

• Excellent customer service and communication skills.
• Ability to speak common dialects is desirable, though not essential, to liaise with dialect-speaking patients and their families.
• Proficient in Microsoft Office applications.

Responsibilities

• Conduct intake interviews and financial assessments.
• Arrange for appointments.
• Serve as translator during medical social workers' sessions with patients.
• Conduct home visits to assess and follow up on counselling sessions for patients.
• Provide accurate documentation and statistics.

Skills

Customer service

Communication

Multilingual (dialects)

Education

Diploma in Social Work

GCE O Level

Tools

Microsoft Office

Job description

Company description

KK Women's and Children's Hospital has evolved over the decades, since its founding in 1858, into a regional leader in Obstetrics, Gynaecology, Paediatrics and Neonatology. Today, the 830-bed hospital is a referral centre providing tertiary services to handle high-risk conditions in women and children. More than 400 specialists adopt a multi-disciplinary and holistic approach to treatment, and harness the latest innovations and technology for the best medical care possible.

As an academic healthcare institution, KKH believes that world-class clinical training and research are imperative in raising the standard of care. Hence, the Hospital has adopted a culture of innovation as it strives for world-class clinical leadership.

As we continually raise the bar on clinical excellence, we are sensitive to our patients' needs for a pleasant hospital experience - one where they receive seamless service and enjoy the warmth of compassionate care in a healing environment.

Job description

You will be our frontline officer assigned to manage the day-to-day operations at the reception area. You will conduct intake interviews and financial assessments, arrange for appointments, serve as a translator during medical social workers' sessions with patients as well as conduct home visits to assess and follow-up on counselling sessions for patients. You are responsible for the provision of accurate documentation and statistics.

We are looking for candidates with:

• Diploma in Social Work
• Candidates with a minimum GCE 'O' Level qualification will be considered
• Excellent customer service and communication skills
• Ability to speak common dialects is desirable, though not essential, in order to liaise with the dialect speaking patients and their families
• Proficient in Microsoft Office applications
• 1-year Contract position