Bilingual Social Work Coordinator: Patient Support

PeopleSolve; Singapore; On-site; SGD 32,000 - 52,000; Full time

Job summary

PeopleSolve is seeking a Medical Social Services Support role in Singapore to work closely with patients and families, performing intake interviews and financial assessments, and guiding referrals for discharge planning. You will assist with translations, patient escort, and home visits while supporting ongoing process improvements and cross-department collaboration.

The role requires a Diploma in Social Work (or related field), strong interpersonal and problem-solving abilities, IT literacy,

Qualifications

• Diploma in Social Work or related field required or preferred.
• Strong interpersonal and problem-solving abilities.
• IT knowledge and desktop operating skills necessary.
• Bilingual effectiveness is crucial in a hospital setting.

Responsibilities

• Direct work with patients and families: intake interviews, financial assessment, assistance and referrals for discharge planning.
• Support Medical Social Workers in case management through translation, patient escort and home visit support.
• Contribute to process and quality improvement initiatives.
• Collaborate with hospital departments and external organizations to improve patient care and experience.
• Assist with department administration and patient counter duties.
• Support department programs and projects.

Skills

Interpersonal skills

Problem solving

Bilingual

Education

Diploma in Social Work

Tools

IT literacy

Job description

PeopleSolve is seeking a Medical Social Services Support role in Singapore to work closely with patients and families, performing intake interviews and financial assessments, and guiding referrals for discharge planning. You will assist with translations, patient escort, and home visits while supporting ongoing process improvements and cross-department collaboration.

The role requires a Diploma in Social Work (or related field), strong interpersonal and problem-solving abilities, IT literacy,