Frontline Admissions & Payments Specialist (Rotating 12-Hour Shifts)

KK Women's & Children's Hospital; Singapore; In loco; SGD 28.000 - 36.000; Tempo pieno

Descrizione del lavoro

KK Women’s & Children’s Hospital in Singapore seeks a customer-oriented admissions assistant to support patient registration, scheduling, and payments. The role involves updating the patient information system, handling inquiries, and providing pre-admission financial counselling as part of the admission process.

The candidate should have frontline service experience, good interpersonal skills, and familiarity with IT systems; SAP knowledge is a plus.

Competenze

• Experience in frontline customer service is preferred.
• Familiarity with hospital operations is an advantage.
• Competent with IT systems and data entry.

Mansioni

• Assist in registration of patients and maintain accurate records.
• Handle enquiries on admissions and schedule patient appointments.
• Collect deposits and payments from patients and provide pre-admission counselling.
• Support general administrative duties and help maintain the patient information system.

Conoscenze

Frontline customer service

Interpersonal skills

Communication skills

Service orientation

Patient-focused

Formazione

Higher NITEC/NITEC/O levels

Strumenti

IT systems

SAP knowledge

Descrizione del lavoro

KK Women’s & Children’s Hospital in Singapore seeks a customer-oriented admissions assistant to support patient registration, scheduling, and payments. The role involves updating the patient information system, handling inquiries, and providing pre-admission financial counselling as part of the admission process.

The candidate should have frontline service experience, good interpersonal skills, and familiarity with IT systems; SAP knowledge is a plus.