Social Work Assistant

St. Andrew's Autism Centre; Singapore; On-site; SGD 47,000 - 73,000; Full time

Job summary

St. Andrew's Autism Centre (SAAC) seeks a Social Work Assistant to support families through assessments, admissions, crises, and transition planning, balancing casework with essential administrative duties.

You'll coordinate intake and means-testing, liaise with SG Enable, MOE, and schools, and contribute to care plans within a multidisciplinary team. The role offers structured supervision and opportunities to grow into broader casework and programme responsibilities.

Qualifications

• Diploma in Social Work preferred; Other diplomas, or a Certificate in Community and Social Services with relevant social service experience will also be considered.
• A good grasp of details, timelines, and processes, with strong problem-solving skills
• Experience in a disability or special needs setting is a bonus, but not required. A genuine interest in contributing to the sector matters more
• Passion for supporting persons with autism, their caregivers, and their families. Building rapport with adults is as central to this role as connecting with clients
• A collaborative team player with good communication skills, able to work well within a multidisciplinary team

Responsibilities

• Handle case-related enquiries from clients and the community.
• Supporting needs, intake, and financial assessments for families
• Assist social worker in casework assessment and intervention.
• Gathering information on post-18 resources and supporting transition planning discussions with families of graduating clients
• Responding to crisis situations according to SAAC's standard operating procedures
• Contributing to quality improvement initiatives and audits within your area of practice
• Managing admissions administration — scheduling parent interviews, collating reports, and liaising with SG Enable, SPED schools, other SSAs, MOE, and MSF
• Administering the Enabling Transport Subsidy scheme end-to-end, including means-testing, data record-keeping, submissions to SG Enable/NCSS/MSF, and liaison with parents and the bus vendor
• Maintaining admissions and means-testing data in the Centre's Student and Client Management System
• Performing department administrative duties, including minute-taking, correspondence handling, and budget monitoring

Skills

Attention to detail

Problem-solving

Communication skills

Team player

Education

Diploma in Social Work

Certificate in Community and Social Services

Job description

At St. Andrew's Autism Centre (SAAC), we are more than just an organisation — we are united by a shared purpose: to enable persons with autism to lead dignified and meaningful lives. Our people are at the heart of this mission, and we are committed to fostering a supportive, enriching, and meaningful work environment that reflects our LIGHT values (Love, Integrity, Growth, Honour and Teamwork).

Why will you enjoy this opportunity?

As a Social Work Assistant at SAAC, you will support families through some of their most significant moments — from a child's first assessment for admission, to a family navigating a crisis, to a young adult's transition into life after graduation. Your work sits at the intersection of casework, community, and care coordination, helping ensure that no family navigates the system alone.

If you're drawn to work where administrative precision and human connection go hand in hand — where getting a means-testing submission right matters just as much as understanding a family through a difficult conversation — you'll feel right at home here.

Growing with us

Joining SAAC means building your social work practice under the guidance of experienced practitioners across casework, group work, programme development, and community work. You'll be exposed to the full breadth of social work practice within a disability setting — not just one narrow function — while receiving structured supervision as you grow into independent casework. We are also committed to remuneration that reflects the value and expertise of our Allied Professional team, and is fair and competitive within the social service and healthcare sector.

Success in the Role: What are the outcomes you'll work toward in your first 6-12 months?

Within your first 6-12 months:

• You will become confident coordinating intake assessments and financial assessments for families, under supervision
• You will competently manage core admissions and means-testing administration, including liaison with families and other relevant stakeholders in the disability sector.
• You will build strong working relationships with the social work and multidisciplinary team and understand how casework, group work, and community work connect
• You will support the implementation of case and care plans, and support social workers in contributing to case and care planning discussions
• You will independently manage routine casework support functions, including referrals, follow-ups, and progress documentation
• You will take ownership of a specific administrative scheme (e.g. Enabling Transport Subsidy) end-to-end, including data record-keeping and authority submissions

These milestones reflect a typical starting point — if you're joining with prior experiences in casework or a disability setting, we'll shape your first 6-12 months around the skills and confidence you already bring.

The Work: What will you be doing day to day?

This role carries meaningful administrative responsibility alongside direct casework — roughly in equal measure. Both are essential to how families experience SAAC, and both are described in full below so you know exactly what to expect.

Casework, group work & community practice:

• Handle case-related enquiries from clients and the community.
• Supporting needs, intake, and financial assessments for families
• Assist social worker in casework assessment and intervention.
• Gathering information on post-18 resources and supporting transition planning discussions with families of graduating clients
• Responding to crisis situations according to SAAC's standard operating procedures
• Contributing to quality improvement initiatives and audits within your area of practice
• Managing admissions administration — scheduling parent interviews, collating reports, and liaising with SG Enable, SPED schools, other SSAs, MOE, and MSF
• Administering the Enabling Transport Subsidy scheme end-to-end, including means-testing, data record-keeping, submissions to SG Enable/NCSS/MSF, and liaison with parents and the bus vendor
• Maintaining admissions and means-testing data in the Centre's Student and Client Management System
• Performing department administrative duties, including minute-taking, correspondence handling, and budget monitoring

What we're looking for:

• Diploma in Social Work preferred; Other diplomas, or a Certificate in Community and Social Services with relevant social service experience will also be considered
• A good grasp of details, timelines, and processes, with strong problem-solving skills
• Experience in a disability or special needs setting is a bonus, but not required. A genuine interest in contributing to the sector matters more
• Passion for supporting persons with autism, their caregivers, and their families. Building rapport with adults is as central to this role as connecting with clients
• A collaborative team player with good communication skills, able to work well within a multidisciplinary team

A Social Work Assistant at SAAC works at the intersection of casework, community, and administration — supporting families through assessments, transitions, and crises, while ensuring the systems and schemes behind the scenes run smoothly. You'll be supported by an experienced Social Work team and a genuinely collaborative multidisciplinary environment, with real opportunity to grow into broader casework and programme responsibilities over time.

What is the team and leadership like?

You will report to the Senior Social Worker, who oversees social work practice across both the School and Adult Services. You'll be part of a team that works closely with Allied Heath professionals, and educators, meeting regularly to coordinate care and support for clients and families. The team culture values mentorship and shared learning — questions are welcomed, and your growth into more independent casework is actively supported by senior colleagues.

Where is this role located?

This role is based across St. Andrew's Autism School and St. Andrew's Adult Autism Services, depending on caseload and scheme assignment.

Remuneration and point of entry will commensurate with qualifications and experience, and reflect fair, competitive pay within the social service and healthcare sector.

All applications will be handled with strict confidence. We regret that only short-listed candidates will be notified.