Autism Services Support Specialist — Casework & Admin

St. Andrew's Autism Centre; Singapore; On-site; SGD 47,000 - 73,000; Full time

Job summary

St. Andrew's Autism Centre (SAAC) seeks a Social Work Assistant to support families through assessments, admissions, crises, and transition planning, balancing casework with essential administrative duties.

You'll coordinate intake and means-testing, liaise with SG Enable, MOE, and schools, and contribute to care plans within a multidisciplinary team. The role offers structured supervision and opportunities to grow into broader casework and programme responsibilities.

Qualifications

• Diploma in Social Work preferred; Other diplomas, or a Certificate in Community and Social Services with relevant social service experience will also be considered.
• A good grasp of details, timelines, and processes, with strong problem-solving skills
• Experience in a disability or special needs setting is a bonus, but not required. A genuine interest in contributing to the sector matters more
• Passion for supporting persons with autism, their caregivers, and their families. Building rapport with adults is as central to this role as connecting with clients
• A collaborative team player with good communication skills, able to work well within a multidisciplinary team

Responsibilities

• Handle case-related enquiries from clients and the community.
• Supporting needs, intake, and financial assessments for families
• Assist social worker in casework assessment and intervention.
• Gathering information on post-18 resources and supporting transition planning discussions with families of graduating clients
• Responding to crisis situations according to SAAC's standard operating procedures
• Contributing to quality improvement initiatives and audits within your area of practice
• Managing admissions administration — scheduling parent interviews, collating reports, and liaising with SG Enable, SPED schools, other SSAs, MOE, and MSF
• Administering the Enabling Transport Subsidy scheme end-to-end, including means-testing, data record-keeping, submissions to SG Enable/NCSS/MSF, and liaison with parents and the bus vendor
• Maintaining admissions and means-testing data in the Centre's Student and Client Management System
• Performing department administrative duties, including minute-taking, correspondence handling, and budget monitoring

Skills

Attention to detail

Problem-solving

Communication skills

Team player

Education

Diploma in Social Work

Certificate in Community and Social Services

Job description

St. Andrew's Autism Centre (SAAC) seeks a Social Work Assistant to support families through assessments, admissions, crises, and transition planning, balancing casework with essential administrative duties.

You'll coordinate intake and means-testing, liaise with SG Enable, MOE, and schools, and contribute to care plans within a multidisciplinary team. The role offers structured supervision and opportunities to grow into broader casework and programme responsibilities.