Social Media Risk & Content Moderator, Policy & Education

MANPOWER STAFFING SERVICES (SINGAPORE) PTE LTD; Singapore; On-site; SGD 80,000 - 100,000; Full time

Job summary

A leading staffing agency in Singapore is looking for a Risk Control Specialist to manage reported risk cases and develop user education programs. This role involves collaborating with product and tech teams, formulating solutions for reported cases, and enhancing user security awareness. The ideal candidate will possess excellent interpersonal skills, manage critical situations effectively, and have a detail-oriented and self-driven approach. Join a fast-paced environment dedicated to compliance and transparency.

Qualifications

• Excellent interpersonal and communication skills to influence and reach agreements.
• Ability to maintain composure in critical situations and communicate clearly.
• Detail-oriented, self-driven, and curious to learn.

Responsibilities

• Respond to reported risk cases in a timely and accurate manner.
• Summarize and classify feedback cases reported weekly.
• Build up risk control policy and promote transparency.
• Educate stakeholders to ensure compliance with processes.
• Assist in optimizing internal platforms and tools.

Skills

Excellent interpersonal and communication skills

Ability to maintain composure in critical situations

Detail-oriented

Self-driven and curious

Job description

A leading staffing agency in Singapore is looking for a Risk Control Specialist to manage reported risk cases and develop user education programs. This role involves collaborating with product and tech teams, formulating solutions for reported cases, and enhancing user security awareness. The ideal candidate will possess excellent interpersonal skills, manage critical situations effectively, and have a detail-oriented and self-driven approach. Join a fast-paced environment dedicated to compliance and transparency.