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BMG Hospitality is seeking a hands-on Social Media & Content Marketing Manager to turn everyday hospitality moments into engaging content across Instagram, TikTok, Facebook, LinkedIn and YouTube. The role goes beyond posting: you will think, shoot, design, edit, publish, experiment and teach others how to create content.
You will lead content creation including short-form videos, animated clips, food and hotel visuals, and interview/customer stories, while coaching front desk and restaurant
BMG Hospitality is building a hospitality ecosystem combining hotels, restaurants, social experiences and community-driven marketing.
We are looking for a hands-on Social Media & Content Marketing Manager who can turn everyday hospitality experiences into engaging content that people want to watch, share and visit.
This is not a role where you simply schedule posts.
We want someone who can think, shoot, design, edit, publish, experiment and teach others how to create content.
You will manage and create content across:
You will work closely with the BMG Hospitality, Gabriel Restaurant and Capsule Social Modern teams to build a consistent and recognisable brand presence.
You should be comfortable producing:
You should also be able to create YouTube-style brand and storytelling videos similar in concept and production quality to reference videos provided by BMG, and repurpose longer videos into multiple short-form pieces for TikTok, Instagram Reels, Facebook and YouTube Shorts.
We do not want content creation to depend on only one person.
You will be expected to teach and coach our Front Desk, Guest Experience and Restaurant Crew to create simple, engaging content themselves.
Our objective is for staff members to eventually be capable of producing a 60-second animated or edited social-media video, using AI and modern content-creation tools.
You will create simple templates, workflows and training so that the operating team can capture moments happening inside our hotels and restaurants every day.
Knowledge of tools such as ChatGPT, Claude and other AI creative platforms will be highly advantageous.
We want someone who is:
The quality and consistency of content produced, audience growth and engagement, restaurant traffic and hotel enquiries generated through social media, video performance, development of reusable content formats, and the ability to turn our operational team into a wider network of content creators.