Smartphone Retail Intern – Trade-Ins & Customer Experience

SmartRecruiters, Inc.; Singapore; On-site; SGD 10,000 - 17,000; Full time

Job summary

Carousell Group's Carousell Mobile Store in Singapore is offering a Store Sales Internship. You will gain hands‑on experience in smartphone retail operations, assist customers with phone purchases, trade‑ins, and daily store activities in a fast‑paced retail environment.

This internship is suitable for students interested in retail sales, customer service, and consumer electronics. You will learn basic POS and payment handling, support merchandising, and help create simple social media content

Qualifications

• Enjoy interacting with customers.
• Interest in smartphones, gadgets, or technology.
• Willing to learn in a retail sales environment.
• Comfortable working in shopping mall retail stores.
• Positive attitude and willingness to support the team.
• Part-time retail, sales, or customer service experience is a plus.

Responsibilities

• Assist customers in exploring smartphones and accessories
• Support the team in recommending devices based on customer needs and budget
• Learn basic POS and payment handling processes
• Assist with basic phone inspections during trade-in processes
• Support documentation and device handling for buyback transactions
• Provide friendly customer service and support daily interactions
• Learn how to create a smooth and transparent retail experience
• Support daily housekeeping and store presentation
• Ensure devices and pricing displays are organised and updated
• Assist in creating simple TikTok or Instagram content for store promotions and new arrivals

Job description

Carousell Group's Carousell Mobile Store in Singapore is offering a Store Sales Internship. You will gain hands‑on experience in smartphone retail operations, assist customers with phone purchases, trade‑ins, and daily store activities in a fast‑paced retail environment.

This internship is suitable for students interested in retail sales, customer service, and consumer electronics. You will learn basic POS and payment handling, support merchandising, and help create simple social media content