Smart Triage & TEMPO Projects Intern, NCIS (Jan 2027 – Jun 2027)

National University Hospital; Singapore; On-site; SGD 17,000 - 23,000; Full time

Job summary

National University Hospital (NUH) in Singapore offers a 6-month full-time internship to explore hospital administration and digital health programmes. The role covers onboarding patients to Smart Triage and TEMPO, guiding digital platforms like FormSG or MyChart, engaging patients, collecting feedback, and providing project coordination support.

The internship emphasizes meticulous documentation, clear communication, and collaboration within a multidisciplinary team, with an expected minimum 25

Qualifications

• Meticulous, organised and attentive to detail.
• Strong verbal and written communication skills.
• Comfortable engaging patients by telephone and face to face.
• Able to explain programme information and device use clearly.
• Comfortable supporting patients with digital platforms.
• Able to maintain accurate records and handle data responsibly.
• Able to work collaboratively within a multidisciplinary project team.
• Proficient in Microsoft Office applications.

Responsibilities

• 1. Patient Onboarding & Education – Support patients in joining and understanding the Smart Triage and TEMPO programmes.
• 2. Digital Health Support – Help patients use the relevant digital platforms accurately and independently.
• 3. Patient Engagement – Engage patients to support participation and adherence to programme workflows.
• 4. Feedback Collection – Support the collection and maintenance of patient feedback.
• 5. Administrative & Operational Support – Provide project coordination, documentation and reporting support.

Skills

Attention to detail

Verbal and written communication

Patient engagement

Digital platform navigation

Record keeping

Team collaboration

Microsoft Office

Job description

Curious about the inner workings of a hospital? Join NUH on a 6‑month full time internship to gain a comprehensive understanding of the operational aspects of healthcare organisations. Explore critical functions of hospital administration such as operations, human resource, communications, and quality improvement that support the smooth delivery of patient care.

About NUH

The National University Hospital (NUH) is Singapore’s leading university hospital, with a proud heritage dating back to 1905 with the establishment of what’s now the NUS Yong Loo Lin School of Medicine. Our strong ties with the medical school have shaped us into a unique institution, allowing us to seamlessly integrate clinical care with teaching and research. As a university hospital, we go beyond the realm of providing tertiary medical care. We are a hub of knowledge and innovation, attracting healthcare professionals who are passionate about pushing boundaries and making significant contributions to the field.

Job Description

1. Patient Onboarding & Education – Support patients in joining and understanding the Smart Triage and TEMPO programmes.

• Assist with patient onboarding into the Smart Triage and TEMPO programmes.
• Explain programme objectives, benefits, workflows and patient responsibilities.
• Educate patients on the proper use of medical devices, including blood pressure monitors and pulse oximeters.

2. Digital Health Support – Help patients use the relevant digital platforms accurately and independently.

• Guide patients in navigating digital platforms such as FormSG or MyChart.
• Support patients in submitting vital signs and symptom reports accurately and independently.

3. Patient Engagement – Engage patients to support participation and adherence to programme workflows.

• Engage patients through telephone calls or face‑to‑face interactions.
• Address patient queries and provide appropriate programme information where required.
• Encourage adherence to monitoring requirements and programme workflows.

4. Feedback Collection – Support the collection and maintenance of patient feedback.

• Administer feedback surveys to Smart Triage and TEMPO participants.
• Collect, compile and maintain accurate records of patient feedback.

5. Administrative & Operational Support – Provide project coordination, documentation and reporting support.

• Maintain accurate records of patient onboarding and engagement activities.
• Assist the project team with operational and administrative tasks related to programme implementation.
• Support data tracking, documentation and reporting requirements.

Role Requirements

• Meticulous, organised and attentive to detail
• Strong verbal and written communication skills
• Comfortable engaging patients by telephone and face to face
• Able to explain programme information and device use clearly
• Comfortable supporting patients with digital platforms
• Able to maintain accurate records and handle data responsibly
• Able to work collaboratively within a multidisciplinary project team
• Proficient in Microsoft Office applications

Kindly note the following:

• Minimum full‑time commitment of 25 weeks from Jan 2027 is expected. Interested applicants are required to indicate their available commitment period in their resume.
• Applications will close on 30 November 2026 and will be reviewed on a rolling basis. We regret to inform that only shortlisted applicants will be notified.