Breast Cancer Programme Intern, NCIS (Jan 2027 – Jun 2027)

National University Hospital; Singapore; On-site; SGD 18,000 - 25,000; Full time

Job summary

National University Hospital in Singapore is offering a 6-month full-time internship to gain hands-on exposure to hospital operations and administration. You will work across operations, human resources, communications, and quality improvement to support smooth patient care delivery.

You will assist Care Coordinators and Care Managers with outreach, data migration to EPIC, registry maintenance and quality improvement projects, while developing organisational and data-analytic skills in a

Qualifications

• Detail-oriented and organised
• Strong verbal and written communication
• Comfortable engaging patients by telephone and digital platforms
• Able to handle confidential patient information professionally
• Proficient with spreadsheets and electronic medical records

Responsibilities

• Support patient outreach and communications for breast cancer survivorship programme.
• Assist with data migration and registry support in EPIC system.
• Contribute to data collection, validation and quality checks for programme evaluation.
• Help collect and organise patient feedback for experience improvements.
• Provide routine administrative and operational support to Care Coordinators and Care Managers

Skills

Data analysis

Communication

Microsoft Excel

Healthcare administration

Tools

EPIC

REDCap

Excel

Job description

Curious about the inner workings of a hospital? Join NUH on a 6-month full time internship to gain a comprehensive understanding of the operational aspects of healthcare organisations. Explore critical functions of hospital administration such as operations, human resource, communications, and quality improvement that support the smooth delivery of patient care.

About NUH

The National University Hospital (NUH) is Singapore’s leading university hospital, with a proud heritage dating back to 1905 with the establishment of what’s now the NUS Yong Loo Lin School of Medicine. Our strong ties with the medical school have shaped us into a unique institution, allowing us to seamlessly integrate clinical care with teaching and research. As a university hospital, we go beyond the realm of providing tertiary medical care. We are a hub of knowledge and innovation, attracting healthcare professionals who are passionate about pushing boundaries and making significant contributions to the field.

Purpose of the Role

By supporting routine operational and data-related tasks, the intern will enable the Care Coordinators and Care Managers to focus on higher-priority work, including programme development, stakeholder engagement, tumour board management and patient navigation.

Job Description

1. Patient Outreach & Communication – Support communication with existing breast cancer survivors following the NCIS renovation.

• Conduct outreach calls and/or send HMS messages to existing breast cancer survivors.
• Update patients on the new direct contact number for the Breast Cancer Survivorship Programme and Breast Care Management team.
• Escalate queries requiring clinical or programme-specific input to the appropriate Care Coordinator or Care Manager.

2. Data Migration & Registry Support – Support the transition and maintenance of programme data in EPIC.

• Assist with data migration from REDCap and Excel to EPIC.
• Support the establishment of EPIC as the single source of truth for the newly built NGEMR Breast Cancer Registry.
• Perform data validation and quality checks to support accuracy and completeness.

3. Research & Quality Improvement Support – Assist with data activities for programme evaluation and improvement.

• Collect, compile and organise data required for abstracts and quality improvement projects.
• Support data tracking, documentation and reporting requirements.

4. Patient Experience Support – Assist with the collection of patient feedback where required.

• Compile and maintain records of survey responses for review and reporting.

5. Administrative & Operational Support – Provide routine support to facilitate smooth programme delivery.

• Assist with documentation, record maintenance and other programme-related administrative tasks.
• Work closely with Care Coordinators and Care Managers to support programme operations.

Role Requirements

• Meticulous, organised and attentive to detail
• Strong verbal and written communication skills
• Comfortable engaging patients by telephone and through digital communication platforms
• Able to handle confidential patient information professionally and responsibly
• Comfortable working with data, spreadsheets and electronic medical record systems
• Able to conduct data quality checks accurately
• Able to work independently and collaboratively within a multidisciplinary healthcare team
• Proficient in Microsoft Office applications, particularly Excel, Word and PowerPoint
• Interest in healthcare, cancer care, patient experience or quality improvement