Site Reliability Engineering (SRE) Leader

PatSnap; Singapore; On-site; SGD 180,000 - 240,000; Full time

Job summary

PatSnap is seeking a hands-on SRE Leader with a strong software engineering background to build and lead PatSnap’s Singapore SRE team. You will combine team leadership with active involvement in technical design and development, improving the reliability of our global SaaS platform while building platforms, automation, and AI-enabled tools.

This role will also contribute directly to the company’s broader AI transformation and establish 24/7 on-call coverage through a team rotation, leading major

Qualifications

• ≥8 years in software development, platform engineering or SRE with leadership.
• Strong programming in Java, Python, Go, or JavaScript/TypeScript.
• Distributed systems and high-availability SaaS expertise.
• Hands-on AWS, Kubernetes, CI/CD, and observability experience.
• Ability to drive cross-team delivery and mentor engineers.
• Chinese language proficiency is an advantage.

Responsibilities

• Build and develop the Singapore SRE team, setting technical direction and priorities.
• Improve reliability, security, scalability, and efficiency of the global SaaS platform.
• Lead technical projects end to end, contributing hands-on to design and rollout.
• Create internal platforms, developer tools, and automation to reduce repetitive work.
• Establish 24/7 on-call coverage, participate in incidents, and drive improvements.
• Strengthen governance, observability, and release safety.
• Apply AI tools to engineering workflows and turn insights into repeatable practices.
• Collaborate with engineering, product, and security across locations.

Skills

SRE leadership

Software engineering

Distributed systems

On-call management

AWS

Kubernetes

CI/CD

Observability

AI tooling in engineering

Cross-team collaboration

Technical mentoring

Tools

CI/CD pipelines

Observability tools

Automation platforms

Job description

We are looking for a hands-on SRE Leader with a strong software engineering background to build and lead PatSnap’s Singapore SRE team.

You will combine team leadership with active involvement in technical design and development, improving the reliability of our global SaaS platform while building platforms, automation, and AI-enabled tools. This role will also contribute directly to the company’s broader AI transformation.

Responsibilities

• Build and develop the Singapore SRE team, setting technical direction and delivery priorities.
• Improve the reliability, security, scalability, and engineering efficiency of our global SaaS platform.
• Lead technical projects end to end, contributing hands-on to design, development, and production rollout.
• Build internal platforms, developer tools, and automation to solve systemic problems and reduce repetitive work.
• Establish and maintain 24/7 on-call coverage through a team rotation, participate in on-call duties, and lead major incident response and follow-up improvements.
• Strengthen service governance, observability, reliability targets, and release safety.
• Identify and deliver practical applications of AI tools and agents that measurably improve engineering productivity, quality, or reliability.
• Collaborate with engineering, product, and security teams across Singapore, China, and other locations.
• At least 8 years of experience in software development, platform engineering, SRE, or a related technical field, including experience leading an engineering team.
• Strong programming skills in at least one language, such as Java, Python, Go, or JavaScript/TypeScript, with proven experience delivering software projects from design to production.
• Solid understanding of distributed systems, high-availability architecture, and SaaS platforms.
• Hands-on experience with AWS, Kubernetes, CI/CD, and observability, including responsibility for production operations and incident response.
• Practical experience applying AI tools or agents to engineering workflows, with the ability to validate outputs and turn useful approaches into repeatable team practices.
• Strong technical judgment, ownership, and communication skills, with the ability to develop engineers and drive cross-team delivery.
• Chinese language proficiency is an advantage.

Preferred Qualifications

• Experience building internal platforms, developer tools, or AI-powered applications from the ground up.
• Contributions to or maintenance of open-source projects.
• Experience delivering AI-enabled tools or workflows adopted by engineering teams.