Site Reliability Engineer, System - System Service Global

ByteDance; Singapore; On-site; SGD 150,000 - 210,000; Full time

Job summary

ByteDance seeks a Site Reliability Engineer to own the global system service infrastructure outside China. You will manage Linux host fleets, ensure uptime of DNS/NTP/DHCP/NAT and Kerberos, and design HA/DR deployment architectures.

Join a DevOps centered team focusing on automated tooling, SRE practices, and post‑mortem driven reliability improvements across multiple regions.

Qualifications

• Bachelor’s degree in Computer Science, Electrical or related field.
• Solid Linux host management experience including deployment and patching.
• Strong knowledge of DNS/NTP/DHCP/NAT/Kerberos and APT repo mgmt.
• Proficiency with DevOps tools and configuration management.
• Familiar with SRE concepts: SLOs, SLIs, incident/post‑mortem reviews.
• Understanding high availability and disaster recovery strategies.

Responsibilities

• Manage large-scale Linux host infrastructure across non-China data centers.
• Own reliability of core services: DNS, NTP, DHCP, NAT, APT, Kerberos.
• Design deployment architectures for foundational services with HA/DR.
• Develop and enforce SLOs; lead incident response and post‑mortems.
• Collaborate with network, security and application teams for global needs.
• Identify automation opportunities to reduce toil and improve efficiency.

Skills

Linux admin

DNS services

NTP

DHCP

CI/CD

Ansible

SRE basics

Python/Go/Bash

HA design

Education

BSc in CS/CE

Tools

Ansible

Salt

Puppet

Job description

Site Reliability Engineer, System - System Service Global

Team: DevOps
Employment Type: Regular
Job Code: A232366

Responsibilities

About the Team The Global System Service team owns the infrastructure services and management solutions that power ByteDance's data centers outside of China — from day-to-day operations to long-term architecture design and maintenance. The team specializes in composing end-to-end solutions by drawing on both open-source community tools and in-house developed products, tailored to both the business requirements and the operational complexities of large-scale infrastructure across ByteDance's non-China regions. Our mission is to deliver efficient infrastructure solutions and a stable, secure system environment for ByteDance's global business.

• Manage and maintain large‑scale host infrastructure across ByteDance's non-China data centers, covering OS lifecycle management, configuration standardization, and fleet‑wide health monitoring.
• Own the reliability and availability of core data center foundational services, including DNS, NTP, DHCP, NAT, APT repository, and Kerberos authentication.
• Design and implement deployment architectures for foundational services, ensuring high availability, fault tolerance, and disaster recovery across regions.
• Develop and enforce SLOs for managed services; lead incident response, root cause analysis, and post‑mortem reviews to drive continuous reliability improvements.
• Collaborate with network, security, and application teams to ensure foundational services meet the evolving demands of global business growth.
• Identify automation opportunities across host management and service operations; drive tooling and process improvements to reduce toil and increase operational efficiency.

Qualifications

Minimum Qualifications

• Bachelor’s degree or higher in Electrical Engineering, Computer Engineering, Computer Science or related majors.
• Solid experience in large‑scale Linux host management, including OS deployment, configuration management, patching, and fleet operations.
• Strong hands‑on knowledge of core data center foundational services: DNS (BIND/PowerDNS), NTP, DHCP, NAT, APT repository management, and Kerberos.
• Proficiency with DevOps tooling, including configuration management tools (e.g., Ansible, Salt, Puppet) and CI/CD pipelines.
• Familiarity with SRE principles and practices, including SLO/SLI definition, error budget management, and blameless post‑mortems.
• Solid understanding of high availability design patterns, active‑active/active‑passive architectures, and disaster recovery strategies.
• Strong troubleshooting skills across the Linux system stack and network layer.

Preferred Qualifications

• Experience managing host fleets at scale (thousands of nodes or above) in a production environment.
• Scripting or development experience in Python, Go, or Bash for automation and tooling.
• Exposure to hybrid or multi‑region data center environments.