Data Center Infrastructure Server Operations Expert, DCS

ByteDance; Singapore; On-site; SGD 90,000 - 130,000; Full time

Job summary

ByteDance Singapore is seeking a Server Operations Engineer to manage a massive server fleet and drive automation across operations. You will oversee server operation and maintenance, firmware and BMC management, and contribute to the design of automated processes to ensure high availability.

We value strong Linux experience, scripting skills in Shell, Python or Go, and a proactive mindset for solving complex hardware and software issues in a fast-paced environment at ByteDance.

Qualifications

• Bachelor's degree or above in CS/EE/Automation or related fields.
• Experience with large-scale server infrastructure management preferred.
• Strong troubleshooting and problem-solving skills.

Responsibilities

• Operate and manage large-scale servers, including firmware and BMC management, plus related automation.
• Develop automated tools for operation, maintenance commands, scripts, and firmware upgrades.
• Build automated BMC management networks with security and network teams.
• Daily operation/maintenance of hardware/software, online troubleshooting, fault handling, analysis.
• Develop software and tools to ensure efficient operation of maintenance services.

Skills

Server operation

Troubleshooting

Automation scripting

Education

Bachelor's degree in science/engineering (CS/EE/automation)

Tools

Linux systems

Shell scripting

Python

Golang

Job description

Join us as we work together to inspire creativity and enrich life around the globe.

Location:

Team:

Global Operations

Employment Type:

Regular

Job Code:

A153080

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Responsibilities

Team Introduction:The ByteDance Server Operations Team is responsible for the full lifecycle operation management and operation technical services of ByteDance's massive server fleet, delivering industry-leading server operation and maintenance services to businesses to ensure and drive their growth. Its job responsibilities cover areas including server operation management, stability operation management, data center server operation and maintenance management, maintenance and repair, as well as the planning and development of operational process specifications and platform systems.Job Description

1. 1. Responsible for the operation and management of large-scale servers, including the construction of server firmware management system and BMC management system, as well as the development of related server operation and maintenance automation and GUI-based operation capabilities
2. 2. Responsible for the construction of the automated server operation and maintenance system, including the development of automated capabilities for operation and maintenance commands, scripts, tools, and firmware upgrade
3. 3. In charge of formulating and implementing automated solutions for BMC management networks, and working together with the security and network engineering teams to build a secure and controllable operation and maintenance environment, so as to provide users with fast and highly available BMC services
4. 4. Responsible for the daily operation and maintenance of hardware/software related to server operation and maintenance, online troubleshooting, fault handling, as well as diagnosis and analysis of complex issues
5. 5. Responsible for software and tool development, system management and other work, to ensure the efficient and stable operation of relevant operation and maintenance automation services

Qualifications

Minimum Qualifications:

1. 1. Bachelor's degree or above, majoring in science and engineering, such as computer science, electronic information engineering, automation and other related majors; those with extensive experience in large-scale server infrastructure management and architecture design are preferred
2. 2. Proficient in mainstream server hardware architectures (such as x86, ARM, etc.) and their supporting software, and capable of independently troubleshooting and optimizing server anomalies

Preferred Qualifications:

1. 1. Excellent problem analysis and troubleshooting skills, capable of independently handling complex system and hardware faults, and formulating emergency response plans and long-term solutions.
2. 2. Proficient in Linux systems, skilled in server hardware configuration and troubleshooting under Linux environments; adept at Shell scripting, and proficient in using either Python or Golang programming languages.
3. 3. Strong sense of responsibility, meticulous and conscientious, passionate about work and team-oriented; quick at learning, full of enthusiasm and curiosity for new technologies, strong in problem-solving and hands-on capabilities; and able to adapt to fast-paced work and a diverse range of tasks.

Job Information

About Us

Why Join ByteDance

Inspiring creativity is at the core of ByteDance's mission. Our innovative products are built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and enrich life - a mission we work towards every day.

As ByteDancers, we strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our Company, and our users. When we create and grow together, the possibilities are limitless. Join us.

Diversity & Inclusion

ByteDance is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At ByteDance, our mission is to inspire creativity and enrich life. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.