Site Reliability Engineer - Big Data Computer Platform Technology - DevOps Singapore Regular

ByteDance; Singapore; On-site; SGD 70,000 - 100,000; Full time

Job summary

ByteDance in Singapore is hiring a Site Reliability Engineer for their Big Data Computer Platform. In this role, you will be responsible for ensuring the reliability of major data services across the company and work closely with development teams to optimize system performance.

The ideal candidate will have a Bachelor's Degree in Computer Science, at least 2 years of SRE experience, and knowledge of tools like Kubernetes and ClickHouse. Strong problem-solving and communication skills are essential as you will collaborate with cross-functional teams.

Qualifications

• Bachelor's Degree or above in Computer Science, Engineering, or related field.
• At least 2 years of experience in the SRE domain.
• In-depth understanding of Linux, networking, and databases.

Responsibilities

• Ensure reliability of TikTok's major data services and products.
• Analyze service performance to identify and prevent disruptions.
• Lead efforts in troubleshooting service incidents and managing events.

Skills

Linux

Database management

Networking

Python

Shell scripting

Kubernetes

Problem-solving skills

Communication skills

Education

Bachelor's Degree in Computer Science or related field

Tools

ClickHouse

Hadoop

Doris

Spark

Presto

Job description

Site Reliability Engineer - Big Data Computer Platform

Location:

Team:

DevOps

Employment Type:

Regular

Job Code:

A63858A

About the Team

Our Compute Platform SRE team supports all Big Data services and products across the company. We are a newly established team and waiting for talents like you to shape the team's future together. We are responsible for the reliability of all the company's major data warehouse products, services, and query engines. We serve business needs across domains within TikTok. We look forward to welcoming you to the team.

Responsibilities

• Ensure the reliability of all TikTok's major data warehouse products, services, and query engines, such as ClickHouse, Spark, Presto, Doris, etc.
• Ensure that all service level objectives and agreements from ByteDance's Data Platform services are met; respond promptly to any system outages or issues.
• Analyze service performance and reliability patterns to identify potential performance bottlenecks, implement proactive measures to prevent service disruptions, and work with development teams to optimize application performance, ensuring efficient resource utilization.
• Build a robust incident management mechanism; lead efforts to troubleshoot and resolve service incidents and post‑mortems, coordinating with cross‑functional teams to manage and mitigate service‑impacting events.
• Develop highly efficient toolchains covering end‑to‑end deployment and reliability assurance operations, automating infrastructure provisioning, scaling, and management processes to reduce manual interventions and improve service quality. Enhance system capabilities such as auto‑failure‑detection, auto‑healing, chaotic engineering, and conduct systematic disaster drills.
• Engage with product and development teams to integrate reliability and performance considerations into the software lifecycle.
• Assess and forecast infrastructure needs based on growth patterns and upcoming initiatives.
• Keep current with industry trends, best practices, and emerging technologies related to site reliability and infrastructure engineering.

Qualifications

Minimum Qualifications

• Bachelor's Degree or above in Computer Science, Engineering, or a related field. Passionate about computer science and Internet technology.
• At least 2 years of experience in the SRE domain.
• At least 2 years of experience and in-depth understanding of Linux, computer networking, and databases, plus proficiency in common SRE/DevOps open‑source toolsets, system monitoring tools, and container orchestration platforms like Kubernetes.
• Familiarity with open‑source or commercial technologies such as ClickHouse, Hadoop, Doris, Spark, Presto and Kubernetes.
• At least 2 years of experience coding in at least one scripting or programming language, including Python, Shell, Java, Go, etc.

Preferred Qualifications

• Excellent problem‑solving skills and the ability to think critically, with a willingness to pursue ambitious goals.
• Strong written and verbal communication skills, a customer‑first mindset, a strong sense of ownership, and an easy‑to‑collaborate attitude.
• Ability to collaborate effectively with partners and team members across time zones and countries.