Site Reliability Engineer II – Payments Platform

JP Morgan Chase; Singapore; On-site; SGD 120,000 - 180,000; Full time

Job summary

JPMorgan Chase in Singapore is seeking a Site Reliability Engineer II to safeguard payment services and cloud infrastructure, driving reliability across our enterprise platforms. You will collaborate with cross-functional teams to implement best practices, automate toil, and improve incident response and post-incident learning.

You’ll leverage Datadog, CloudWatch and AI-enabled workflows to accelerate resolution, monitor SLOs, and ensure secure, scalable operations in a fast-paced financial

Qualifications

• Bachelor's degree in CS or related discipline.
• 2+ years of software engineering concepts training.
• Ability to code in at least one programming language.
• Experience using AI-assisted workflows for SRE with data-sensitivity awareness.
• Experience maintaining a cloud-based infrastructure (AWS).
• Familiarity with observability concepts, monitoring and ITIL practices.

Responsibilities

• Own and run critical Payment services and cloud infrastructure with high availability.
• Drive production excellence via monitoring, incident and problem management.
• Leverage Datadog, CloudWatch and observability tooling to detect and prevent issues.
• Lead recovery during incidents and perform root cause analysis for permanent fixes.
• Apply AI capabilities to speed incident triage and post-incident analysis with secure handling of data.
• Eliminate toil through automation and self-healing solutions.

Skills

SRE fundamentals

Cloud computing

Observability & monitoring

AI-assisted operations

Incident management

Education

Bachelor's degree in CS or related field

Tools

Datadog

AWS

CloudWatch

Job description

JPMorgan Chase in Singapore is seeking a Site Reliability Engineer II to safeguard payment services and cloud infrastructure, driving reliability across our enterprise platforms. You will collaborate with cross-functional teams to implement best practices, automate toil, and improve incident response and post-incident learning.

You’ll leverage Datadog, CloudWatch and AI-enabled workflows to accelerate resolution, monitor SLOs, and ensure secure, scalable operations in a fast-paced financial