Singapore-Based Elite Luxury Lifestyle Concierge

Quintessentially; Singapore; On-site; SGD 60,000 - 90,000; Full time

Job summary

Quintessentially is seeking a dedicated lifestyle concierge to manage each Member’s personalised experience in Singapore. You will earn trust through proactive service, anticipate needs, and deliver bespoke travel, dining, and entertainment arrangements with discretion and polish.

Daily tasks include taking requests, cultivating relationships with high-net-worth Members, resolving issues, and upselling Quintessentially brand services while upholding the highest standards of confidentiality.

Qualifications

• Must be based in Singapore.
• Background in Personal Assistant, Customer Service, Guest Relations, Lifestyle or Account Management.
• Experience in lifestyle management for affluent or UHNW individuals.
• Excellent written and spoken English is required; other languages are a plus.
• Outstanding project management with end-to-end coordination.
• Strong IT and CRM system capabilities; data privacy and discretion essential.
• Proactive and reactive mindset; anticipate client needs and take initiative.

Responsibilities

• Daily management of Member requests including travel, dining, and event bookings.
• Build and maintain strong relationships with individual Members.
• Meet Members to analyse and address their Membership needs.
• Upsell and cross-sell Quintessentially brand services and preferred suppliers.
• Resolve any problems or complaints to Members’ full satisfaction.

Skills

Personal Assistant

Customer Service

Lifestyle

Account Management

Luxury Travel

Tools

CRM system

Job description

Quintessentially is seeking a dedicated lifestyle concierge to manage each Member’s personalised experience in Singapore. You will earn trust through proactive service, anticipate needs, and deliver bespoke travel, dining, and entertainment arrangements with discretion and polish.

Daily tasks include taking requests, cultivating relationships with high-net-worth Members, resolving issues, and upselling Quintessentially brand services while upholding the highest standards of confidentiality.