Singapore Airport Operations Leader – Customer Experience

Air New Zealand; Singapore; Presencial; SGD 120.000 - 170.000; Jornada completa

Descripción de la vacante

Air New Zealand is seeking an Airport Operations Manager for our Singapore port. You will lead daily airport operations, coordinating with third-party contractors and internal teams to minimise disruptions and deliver customer-focused service.

You will drive improvements, coach engaged teams, and ensure compliance with regulatory standards while analysing data to identify trends and opportunities for performance gains.

Formación

• Airport operations leadership experience is preferred.
• Ability to drive change through collaboration, coaching and standards.
• Willingness to work with third-party contractors and regulatory compliance.

Responsabilidades

• Manage daily airport operations and coordinate with contractors.
• Identify and implement customer experience improvements and operational efficiencies.
• Coach and mentor high-performing teams while meeting performance targets.
• Analyze data to identify trends and develop solutions for complex needs.

Descripción del empleo

Air New Zealand is seeking an Airport Operations Manager for our Singapore port. You will lead daily airport operations, coordinating with third-party contractors and internal teams to minimise disruptions and deliver customer-focused service.

You will drive improvements, coach engaged teams, and ensure compliance with regulatory standards while analysing data to identify trends and opportunities for performance gains.