Shop Sales Assistant

AH HONG HOLDINGS PTE. LTD.; Singapore; On-site; SGD 20,000 - 27,000; Full time

Job summary

AH HONG HOLDINGS PTE. LTD. is hiring a Shop Sales Assistant in Singapore. The role focuses on greeting customers, assisting with purchases and enquiries, and ensuring a smooth sales experience in a grocery environment.

The job involves promoting products, managing stock, operating the POS, and keeping the shop clean and well displayed. Working hours are 1.30pm to 10PM, Monday through Saturday, at Blk 800, Woodlands Street 82, Singapore 730880.

Qualifications

• Customer service excellence with polite, professional handling.
• Accurate cash handling, POS operation and payment processing.
• Stock management, shelf replenishment and FIFO rotation.
• Maintain shop cleanliness and ensure correct product labeling.

Responsibilities

• Greet customers and assist with enquiries and purchases.
• Promote and sell grocery products; provide product information.
• Handle cashier/POS, payments and receipts.
• Maintain shop cleanliness, labeling and display.
• Conduct stock checks, FIFO rotation and inventory.
• Follow safety procedures and report issues.

Job description

Shop Sales Assistant – Roles & Responsibilities

1. Customer Service: Greet and assist customers with their enquiries and purchases.Provide product information, pricing and availability to customers.Handle customer feedback and complaints professionally.
2. Sales & Product Handling: Promote and sell grocery products to customers.Receive, check and arrange incoming goods.Replenish products on shelves and maintain proper product display.Check product expiry dates and ensure proper stock rotation using FIFO (First-In, First-Out).Assist with stock taking and inventory checking.
3. Cashiering & Payments: Operate the cashier/POS system accurately.Handle cash, NETS, credit/debit cards and other payment methods.Issue receipts and ensure all transactions are properly recorded.Perform cash counting and handover according to company procedures.
4. Shop Operations: Maintain cleanliness and tidiness of the shop and sales area.Ensure products are properly labelled and displayed.Assist with loading, unloading and moving goods when required.Pack customers' purchases and prepare goods for delivery or collection.Report damaged, missing or expired products to the supervisor.
5. Stock & Inventory: Assist with regular stock counts.Monitor stock levels and inform the supervisor when products are low.Ensure goods are stored safely and properly.Assist in receiving and checking supplier deliveries against delivery orders.
6. Other Duties: Follow company policies, workplace safety and operational procedures.Work together with other staff to ensure smooth daily shop operations.Perform other duties assigned by the supervisor or management.
   Working Address: Blk 800, Woodlands Street 82, #01-08 Singapore 730880
   Working Hours: 1.30pm to 10PM (Mon to Sat)
   Meal Breaks: 1 Hours
   Off day: Sunday