Retail Shop Team Lead & Operations Coach

talent connect hr consultancy pte. ltd.; Singapore; On-site; SGD 42,000 - 60,000; Full time

Job summary

Talent Connect HR Consultancy Pte. Ltd. in Singapore seeks an experienced Supervisor to lead, coach, and align daily operations with safety standards and KPI goals. You will drive productivity, manage workflow, and maintain high-quality work across shifts.

The role requires strong organizational and interpersonal skills, ability to communicate clearly, and a proactive approach to identifying and addressing efficiency gaps to improve overall shop performance.

Qualifications

• Proven experience as a Supervisor or in a similar leadership role.

Responsibilities

• Set clear daily, weekly, and monthly objectives and communicate them effectively to employees
• Organize workflow by assigning tasks and preparing detailed schedules to optimize productivity
• Oversee employee performance and provide coaching to enhance skills and work quality
• Identify operational inefficiencies and recommend actionable improvements to increase effectiveness
• Enforce strict adherence to safety guidelines and company standards to maintain a safe work environment
• Manage and drive shop KPIs to meet business goals
• Work extended hours and stand for prolonged periods as required
• Work on weekends and public holidays as part of operational needs

Skills

Leadership

Team management

Coaching

Communication

Organizational skills

Problem-solving

Job description

Talent Connect HR Consultancy Pte. Ltd. in Singapore seeks an experienced Supervisor to lead, coach, and align daily operations with safety standards and KPI goals. You will drive productivity, manage workflow, and maintain high-quality work across shifts.

The role requires strong organizational and interpersonal skills, ability to communicate clearly, and a proactive approach to identifying and addressing efficiency gaps to improve overall shop performance.