(Shift Work) Ground Baggage Operation Staff (Changi Airport)

PERSOL SINGAPORE PTE. LTD.; Singapore; On-site; SGD 29,000 - 35,000; Full time

Job summary

PERSOL SINGAPORE PTE. LTD. is hiring for an airline operations role at Changi Airport. The role involves coordinating with the Baggage Coordinator, ensuring staffing levels, and preparing reports to support baggage operations.

Work pattern includes day shift (8:30am–8:30pm), night shift (8:30pm–8:30am) with two days off, on a 1-year renewable contract. Salary up to SGD 2,850 per month. The position requires strong communication and stakeholder coordination abilities.

Qualifications

• Experience in an operations environment.
• Strong analytical skills for fast evaluation of information.
• Excellent oral and written communication abilities.
• Well-developed customer service and conflict resolution skills.
• Ability to build relationships with internal and external stakeholders.
• Familiarity with airline/airport baggage operations is a plus.
• Demonstrates quick learning and adaptability in a fast-paced setting.
• Class 3/3A driving license is required.

Responsibilities

• Coordinate with the Baggage Coordinator (BC) and Engineering Baggage Control Room Supervisors for shift focus at the BHA.
• Ensure daily manning levels of the GHA for arrivals, departures, and transfers.
• Prepare and send reports/SitReps to the Baggage Coordinator.
• Ensure the BHA is kept clean and tidy by coordinating with FM External and stakeholders.
• Report to FMC for facilities and cleaning issues.
• Facilitate Joint Inspections with Airside Support Officers or higher.
• Maintain close coordination with all stakeholders in the BHA.

Skills

Operations experience

Analytical skills

Decision making under pressure

Communication skills

Customer service

Conflict resolution

Stakeholder management

Adaptability

Driving license

Job description

- Day Shift (830am-830pm), followed by Night Shift (830pm-830am) and rest 2 days

- Location: Changi Airport

- Contract: 1 year (renewable)

- Salary: UP to $2,850

Job Scope

• Coordinate with the Baggage Coordinator (BC) and Engineering Baggage Control Room Supervisors for any areas to focus on during start of shift at the BHA.

• Ensure daily manning levels of the GHA for arrival, departure, and transfer handling are sufficient.

• Prepare and send various reports/SitReps to the Baggage Coordinator to collate and report.

• Ensure the BHA is always kept clean and tidy by working with FM External and other stakeholders.

• Report to FMC for any issues with the facilities and cleaning.

• Facilitate Joint Inspections with stakeholders together with Airside Support Officers or higher.

• Close coordination with all stakeholders in the BHA.

Requirements

• Experience in an operations environment and strong analytical skills.

• Ability to quickly evaluate large amounts of information and come up with sound decisions under time constraints.

• Excellent oral and written communication skills.

• Well-developed customer service and conflict resolution skills.

• Ability to develop and foster effective relationships with internal and external stakeholders.

• Familiarity with Airline/Airport apron and/or baggage operations an asset.

• Demonstrate ability to learn quickly and adapt to a fast-paced environment.

• Class 3/3A driving license required

We regret to inform that only shortlisted candidates will be notified.