Digital Experience Business Analyst - Agile & AI-Ready

NCS Pte Ltd; Singapore; On-site; SGD 60,000 - 90,000; Full time

Job summary

NCS seeks a Business Analyst in Singapore to gather, analyse and formalise user requirements and processes, evaluate feasibility, and manage project scope. You will translate business needs into specifications and support delivery in a dynamic APAC environment.

The ideal candidate has 3–5 years IT experience, at least 2 years in Agile projects, and solid IT development/maintenance know-how. Strong English, communication and interpersonal skills are essential.

Qualifications

• 3–5 years IT working experience.
• At least 2 years of experience in Agile projects.
• Experience in IT system development/maintenance.
• Good understanding of SDLC processes.
• Able to travel as required.
• Proficient in written and spoken English.

Responsibilities

• Gather, analyse and formalise user requirements and processes, evaluate feasibility and manage project scope.
• Prepare project documentation such as requirements specs and use cases; maintain traceability.
• Develop technical design specifications and translate into process/program specs; participate in design reviews.
• Make changes to configurable items including hardware, software and docs.
• Participate in coding and code reviews; assist in testing phases.
• Prepare user and operations manuals and plan training for users/operators.
• Provide post-implementation support including production support and service requests.
• Escalate critical issues such as scope creep to managers.
• Conduct requirement gathering sessions and gap analyses to identify improvements.

Skills

IT experience

Agile projects

SDLC knowledge

Communication skills

English proficiency

Team collaboration

Education

BSc in CS/CE/IT

Job description

NCS seeks a Business Analyst in Singapore to gather, analyse and formalise user requirements and processes, evaluate feasibility, and manage project scope. You will translate business needs into specifications and support delivery in a dynamic APAC environment.

The ideal candidate has 3–5 years IT experience, at least 2 years in Agile projects, and solid IT development/maintenance know-how. Strong English, communication and interpersonal skills are essential.