Technician (Copier)

Success Human Resource Centre Pte Ltd.; Singapore; On-site; SGD 27,900 - 32,364; Full time

Job summary

A recruitment agency is seeking a service technician for on-site maintenance of Multi-Functional Printers in Singapore. The role involves troubleshooting MFP hardware and software, updating service jobs in CRM, and providing administrative support. Candidates should possess GCE 'N' Level or equivalent, have 2 to 5 years of relevant experience, and a Class 3 driving license. Strong communication skills are essential, with a focus on customer service. Competitive salary package and allowances offered.

Qualifications

• Minimum GCE ‘N’ Level or equivalent.
• 2 to 5 years of product management experience in copier, including troubleshooting equipment.
• Possess Class 3 driving license and own vehicle.

Responsibilities

• Provide on-site service for Multi-Functional Printers (MFP).
• Perform corrective maintenance and troubleshooting on MFP.
• Update service jobs in CRM and manage parts usage.

Skills

Customer-service orientation

Technical knowledge in Multi-Functional Printers (MFP)

Good communication

Problem-solving skills

Education

GCE 'N' Level or equivalent

Tools

CRM software

SAP system

Job description

Monthly Salary: $2,500 - $2,900 (depending on experience) + Allowances

Employment Type: Permanent

Location: South (near Labrador MRT station) – Shuttle service to Queenstown MRT

Working Hours: Mon to Fri, 8:45am – 5:30pm

Job Responsibilities

• Provide on-site service related activities at customer’s premises, including but not limited to:
• Perform corrective maintenance on Multi‑Functional Printer (MFP).
• Repair and troubleshoot MFP hardware and software on site.
• Update completed service jobs in CRM and clear parts used in SAP system.
• Set up machine (install printer drivers and scanning setup) for newly purchased MFP at customer premises.
• Provide administrative support to the service team: report updates, payment collection, ordering service parts, etc.

Job Requirements

• Minimum GCE ‘N’ Level or equivalent.
• 2 to 5 years of product management experience in copier, including troubleshooting equipment.
• Possess Class 3 driving license and own vehicle.
• Sound IT knowledge in software.
• Strong product technical knowledge in MFP, ECR/POS.
• Good communication and interpersonal skills.
• Customer‑service oriented, structured and organized approach with attention to detail.
• Able to work independently, make decisions, and escalates when and where necessary.

Interested applicants, kindly email your detailed resume (MS Word format preferred). Applications sent via email should not exceed 1 MB.

We thank all applicants for their interest; only shortlisted candidates will be notified.

Success Human Resource Centre Pte Ltd (EA License Number: 97C4832)