Service Technician (5 days work week) (8:45am - 5:45pm)

Labgistics Limited; Singapore; On-site; SGD 33,000 - 45,000; Full time

Job summary

Labgistics Limited in Singapore is seeking a hands-on Technical Support Engineer to assist customers with installation, maintenance, and commissioning of our products.

You will perform site surveys, manage contractors, supervise installations, prepare service quotations, keep manuals and drawings up to date, and generate project reports for Supervisors.

Fresh graduates welcome; standby duties may apply evenings and weekends.

Qualifications

• At least a NITEC in Engineering.
• Customer service orientation.
• Able to interpret electronics and electrical schematics.
• Understand basic networking concepts.
• TCP/IP setup and network equipment basics are advantageous.
• Willing to standby for evenings and weekends.
• Fresh graduates are welcome to apply.

Responsibilities

• Attend to technical inquiries and provide technical support for customers in product operation.
• Perform site surveys and manage repair processes to resolve customers' issues.
• Manage contractors and perform site supervision to ensure proper installation of products.
• Support installation and commissioning of our products.
• Up-keeping of technical library for manuals and drawings.
• Support in preparing service quotations and service contracts.
• Generate reports for on-going projects for Supervisor’s review.

Skills

Customer service mindset

Electronics/electrical schematic理解

Networking basics

Education

NITEC in Engineering

Job description

Responsibilities

• Attend to technical inquiries and provide technical support (installation, maintenance, etc.) for customers in product operation

• Perform site survey & manage repair processes to resolve customers' issues

• Manage contractors and perform site supervision to ensure properly installation of products

• Support installation, commissioning of our products

• Up-keeping of technical library for manual and technical drawings

• Support in preparing service quotations and service contracts

• Generate reports for on-going projects for Supervisor’s review

Requirements

• At least a NITEC in Engineering

• Customer Service Orientated mindset

• Able to understand/interpret electronics, electrical and other technical schematic drawings

• Understand basic concept of computer networking/equipment

• Experience in basic setup of TCP/IP and physical connection of network equipment is advantageous

• Independent and self-motivated, with a positive attitude towards learning

• Able to perform standby duty as and when activated (evenings and weekends)

• Fresh graduates are welcome to apply