Service Technician

OCTOPACK SEA PTE. LTD.; Singapore; On-site; SGD 28,000 - 45,000; Full time

Job summary

OCTOPACK SEA PTE. LTD. is seeking an Electrical Service Technician for both indoor and outdoor assignments.

You will diagnose, repair, and test household electrical appliances, ensuring safe operation and proper calibration before handover to clients. The role involves field visits and on-site workshop duties. Candidates should have Nitec or Diploma in Electrical Engineering or related discipline, with knowledge of electrical circuits and safety standards, and be proficient with hand tools and

Qualifications

• Knowledge of electrical circuits, power supply systems, and safety standards.
• Ability to use hand tools, soldering irons, and electrical testing equipment securely and accurately.

Responsibilities

• Diagnose and troubleshoot malfunctioning appliances by interpreting wiring diagrams and using diagnostic tools.
• Repair or replace defective parts such as circuit boards, heating elements, motors, switches, and thermostats.

Skills

Electrical concepts

Education

Nitec / Higher Nitec or Diploma in Electrical Engineering or related discipline

Tools

Hand tools

Soldering iron

Electrical testing equipment

Job description

Job Overview

Position: Electrical Service Technician (2 positions - indoor and outdoor)

Department: Technical Services / Field Service

Reports To: Service Manager / Team Lead

Employment Type: Full-Time

Location: On-site / Workshop / Field Visits

Key Responsibilities

• Diagnosis & Troubleshooting: Inspect malfunctioning appliances, interpret electrical wiring diagrams, and use multimeters or diagnostic software to locate electrical shorts, faulty components, or wiring issues.
• Repair & Parts Replacement: Repair or replace defective parts such as circuit boards, heating elements, motors, switches, and thermostats in household electrical appliances.
• Testing & Calibration: Run safety and functional tests on repaired equipment to ensure proper insulation, grounding, and operational calibration before handing over to the client.
• Customer Service: Explain technical malfunctions clearly to clients, provide cost estimates, and offer advice on proper appliance maintenance and usage.
• Documentation: Record details of all service calls, parts replaced, labor hours, and warranty claims in the digital management system.

Qualifications & Requirements

• Education: Nitec / Higher Nitec or Diploma in Electrical Engineering , Electrical Technology , or a related technical discipline.
• Technical Skills: Some knowledge of electrical circuits, power supply systems, and safety standards. High proficiency in using hand tools, soldering irons, and electrical testing equipment (e.g., insulation testers, multimeters).
• Physical & Logistics Requirements: A valid Class 3 driving license is required for field service roles to transport tools and spare parts to client sites. For in-house role, no class 3 license is required.