About the role
Service Technician (Global European Engineering MNC) - All are welcome to apply. Those who have electrical background, M&E installation and service or systems maintenance or construction have advantage
Service Technician
role as an excellent opportunity to become part of a dynamic organisation that values technical expertise and customer service excellence. You will play a crucial role in delivering reliable technical support and maintenance services that keep our operations running smoothly. This position is integral to ensuring customer satisfaction and maintaining the high standards our company is known for.
What you'll be doing
As a Service Technician, your primary responsibilities will include:
- Performing preventive and corrective maintenance on equipment and systems to ensure optimal performance and minimise downtime
- Diagnosing technical faults and troubleshooting issues using appropriate diagnostic tools and procedures
- Installing, repairing, and servicing equipment in accordance with manufacturer specifications and company standards
- Responding promptly to service calls and emergency requests from customers and internal stakeholders
- Maintaining detailed records of all service activities, including parts used, time spent, and work completed
- Communicating effectively with customers to explain technical issues and solutions in a clear and professional manner
- Adhering to health and safety regulations and best practices whilst carrying out all technical work
- Contributing to continuous improvement by identifying opportunities to enhance service delivery and efficiency
- Collaborating with team members and supervisors to prioritise workload and meet service level agreements
What we're looking for
We are seeking candidates who meet the following requirements:
- A relevant technical qualification or certification in a related trade or technical field (such as electrical, mechanical, or electronics). Electrical background preferred
- All are welcome to apply
- Proven experience working as a technician or in a similar hands-on technical role, ideally in the trades and services sector
- Strong problem-solving abilities and the capacity to diagnose and resolve technical issues independently
- Proficiency with diagnostic tools and equipment relevant to the industry
- Excellent communication and interpersonal skills, with the ability to work effectively with customers and colleagues
- A commitment to health and safety standards and adherence to workplace regulations
- Physical ability to perform the demands of the role, including lifting, climbing, and working at heights where applicable
- Reliability, punctuality, and a professional approach to customer service
- A valid driving licence and willingness to travel to different locations for service calls
- Experience with computerised maintenance management systems or similar software is advantageous
What we offer
- Competitive remuneration packages commensurate with your experience and qualifications
- Opportunities for professional development and skills advancement through training programmes and certifications
- A supportive team culture that values your contributions and expertise
- Clear pathways for career progression within the organisation
- A commitment to workplace safety and provision of appropriate safety equipment and training
- A full-time, stable employment position with job security
- A company that recognises and rewards hard work and dedication