Service Support & Operations Liaison Specialist
OPTIMA (DC) SOLUTIONS & SERVICES PTE. LTD.
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Resumo da oferta
OPTIMA (DC) SOLUTIONS & SERVICES PTE. LTD. in Singapore is seeking a proactive Service Coordinator to handle customer complaints, provide quotes for service repairs, and monitor progress while updating customers on issues.
You will liaise with service operations, technicians, and suppliers for parts, assist the Operations Manager in planning service resources, and coordinate technical communications to meet customers' requirements.
Responsabilidades
- Handle customer complaints and issues
- Provide quotations for service repair works
- Monitor repair/service progress and update customers
- Liaise with Service operations/technicians on repair issues
- Liaise with suppliers for parts purchases and assist in spare parts inventory
- Assist Operations Manager/Director in planning and allocating service resources
- Coordinate with customers to address technical issues and meet requirements
Descrição da oferta de emprego
OPTIMA (DC) SOLUTIONS & SERVICES PTE. LTD. in Singapore is seeking a proactive Service Coordinator to handle customer complaints, provide quotes for service repairs, and monitor progress while updating customers on issues.
You will liaise with service operations, technicians, and suppliers for parts, assist the Operations Manager in planning service resources, and coordinate technical communications to meet customers' requirements.
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