Service Operations Specialist - 1-Year Contract

Randstad – Johnson & Johnson

Singapore

On-site

SGD 42,000 - 70,000

Full time

11 days ago

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Job summary

Randstad – Johnson & Johnson is seeking an Operations Specialist to support the Technical Service department in Singapore. The role covers service and repair operations, shipping/receiving, and data reporting to meet KPI targets.

The ideal candidate has a Bachelor’s degree or Diploma with at least 1 year of experience and proficiency in Excel; familiarity with ERP/SAP is advantageous. This is a 1 year contract with potential renewal, within an MNC healthcare setting.

Qualifications

Bachelor's degree or Diploma with minimum 1 year of work experience.
Experience in Sales operations, service and repair operations, project operations or manufacturing operations.
Proficient in Microsoft Excel and Word; experience with ERP, SAP or Service systems is a plus.

Responsibilities

Support operational activities in the Technical Service department to deliver smooth processes.
Coordinate repair activities to meet defined KPIs.
Work with internal and external stakeholders on service and repair operations.
Handle shipping/receiving activities for equipment repair, spare parts and tools.
Coordinate shipment, return, and receiving activities.
Maintain accurate operational data and repair reports in the Service system.
Perform data analysis and provide process improvement recommendations.