Service Engineer (Semiconductor Equipment)

JAC Recruitment Consultant; Singapore; On-site; SGD 67,000 - 89,000; Full time

Job summary

JAC Recruitment Consultant is seeking a Service Engineer to support customers across Southeast Asia from the Singapore office. The role focuses on technical support, installation, commissioning, and maintenance of semiconductor equipment.

Requirements include an engineering degree and 3+ years in a related service role, with strong English and willingness to travel regionally. Salary is SGD 6,000–8,000 per month, with regular office hours.

Qualifications

• Diploma or Bachelor's in Electrical/Mechanical/Mechatronics/Electronics or related engineering disciplines.
• Hands-on experience with installation, commissioning, maintenance and troubleshooting of industrial equipment.
• Experience in semiconductor equipment or high-tech industries highly preferred.

Responsibilities

• Provide technical support, troubleshooting, and preventive/corrective maintenance for semiconductor equipment.
• Install, commission, and validate equipment performance at customer sites across the region.
• Coordinate with customers, subcontractors, and headquarters for service planning and execution.
• Deliver trainings and perform product demonstrations as required.
• Prepare service reports and maintain accurate service records.

Skills

Mechanical systems

Electrical systems

Customer-facing support

Regional travel

Education

Electrical Engineering

Job description

Overview

A Japanese semiconductor-related equipment manufacturer is expanding its service support capabilities within Southeast Asia. The company is strengthening its Singapore office and is seeking a technically competent Service Engineer to provide customer support, equipment servicing, and technical coordination across the region.

Responsibilities

• Provide technical support, troubleshooting, and maintenance services for semiconductor-related equipment.

• Diagnose and resolve mechanical and electrical issues at customer sites.

• Perform preventive and corrective maintenance activities.

• Support equipment performance optimization and reliability improvements.

• Conduct equipment installation, setup, and commissioning activities.

• Validate equipment performance after installation.

• Support factory acceptance tests (FAT) and site acceptance tests (SAT) when required.

• Serve as the first point of contact for customer technical enquiries and escalations.

• Deliver operator and maintenance training programs to customers.

• Conduct technical presentations and product demonstrations when required.

• Coordinate closely with customers, subcontractors, utility companies, and business partners across Southeast Asia.

• Liaise with Japan headquarters regarding technical issues, project updates, and customer requirements.

• Support service planning and execution throughout the project lifecycle.

• Prepare service reports, maintenance records, and technical documentation.

• Provide timely updates to management and headquarters.

• Maintain accurate records of service activities and customer interactions.

Requirements

Education

Diploma or Bachelor's Degree in:

• Electrical Engineering

• Mechanical Engineering

• Mechatronics Engineering

• Electronics Engineering

• Or other related engineering disciplines

Experience

Minimum 3 years of experience in:

• Service Engineer

• Field Service Engineer

• Equipment Engineer

• Technical Support Engineer

• Or equivalent technical service roles

• Experience within the semiconductor equipment, semiconductor manufacturing, or related high-tech industries is required.

• Hands‑on experience in installation, commissioning, maintenance, and troubleshooting of industrial equipment.

Technical Competencies

• Strong understanding of both mechanical and electrical systems.

• Ability to identify and resolve equipment‑related issues independently.

• Customer‑facing technical support experience.

• Ability to work effectively in a regional and fast‑paced environment.

Language Requirements

• Strong English communication skills (spoken and written) for communication with customers, partners, subcontractors, and regional stakeholders across Southeast Asia.

• Japanese language ability is preferred to support communication with the Japan headquarters and preparation/review of technical reports and documentation in Japanese.

Additional information

• Location: Singapore

• Working Days: Monday to Friday

• Working Hours: Regular office hours

• Travel Requirement: Frequent business travel across Southeast Asia

• Salary: SGD 6,000 – 8,000 per month (commensurate with experience)