Service Engineer (Imaging) /Medical Device @Labrador

AIM RECRUIT CONSULTANCY PTE. LIMITED; Singapore; On-site; SGD 46,000 - 55,000; Full time

Job summary

AIM RECRUIT CONSULTANCY PTE. LIMITED is seeking a Service Engineer (Imaging) to provide technical after-sales support to customers, including commissioning, installation and testing.

The role requires hands-on knowledge of X-ray, Digital Radiography and Digital Mammography, plus DICOM. Willingness to standby after hours for breakdowns at Labrador Park, Singapore.

Qualifications

• Provide technical, after sales support to customers (commissioning, installing & testing).
• Identifying and correcting problems associated with start-up.
• Developing relationships with customers to secure future business.

Responsibilities

• Provide technical, after sales support to customers (commissioning, installing & testing).
• Identifying and correcting problems associated with start-up.
• Researching, evaluating, and recommend upgrades and service contracts to meet customer needs.
• Developing relationships with customers to secure future business.
• Resolve implementation problems /train customers on features of the equipment.
• Handle phone enquiry and support for customers during office and after office hours.
• Attend to daily service requests, breakdowns, and service support to marketing.
• Perform Preventive Maintenance for medical equipment.
• Support sales in organizing/workshops, events/ surgery procedure/seminar/exhibition.
• Reports to Service Dept in Japan for more complex troubleshooting & study Engineering Change Notice.

Skills

After-sales support

Troubleshooting

Customer relations

Equipment maintenance

Education

ITE/Diploma in Electrical / Electronic / Mechanical

Tools

X-ray systems

Digital Radiography

Digital Mammography

DICOM

Job description

Service Engineer (Imaging) Up to $4,500 @Labrador Park

• Provide technical, after sales support to customers (commissioning, installing & testing).
• Identifying and correcting problems associated with start-up.
• Researching, evaluating, and recommend upgrades and service contracts to meet customer needs.
• Developing relationships with customers to secure future business.
• Resolve implementation problems /train customers on features of the equipment.
• Handle phone enquiry and support for customers during office and after office hours.
• Attend to daily service requests, breakdowns, and service support to marketing.
• Perform Preventive Maintenance for medical equipment.
• Support sales in organizing/workshops, events/ surgery procedure/seminar/exhibition.
• Reports to Service Dept in Japan for more complex troubleshooting & study Engineering Change Notice.
• ITE/Diploma in Electrical / Electronic / Mechanical. Able to standby after office hours for breakdown
• Knowledge in X-ray, Digital Radiography, Dry Laser Printers, Digital Mammography and DICOM