Medical Imaging Field Service Engineer

FUJIFILM ASIA PACIFIC PTE. LTD.; Singapore; On-site; SGD 42,000 - 70,000; Full time

Job summary

FUJIFILM ASIA PACIFIC PTE. LTD. is seeking a field service engineer to provide technical support for medical imaging equipment, including commissioning, installation and testing of MRI, endoscopy, mammography, and digital radiography systems.

You will identify and fix start-up issues and perform preventive maintenance under service contracts. The role requires troubleshooting, knowledge of DICOM/HL7/RIS/PACS, and basic server and networking setup.

Qualifications

• ITE / Diploma / Bachelor’s degree in Electrical / Electronic / Mechanical Engineering.
• Minimum 1 to 2 years working experience in engineering / medical field.
• Basic Knowledge of Medical products in X-ray, Digital Radiography, Dry Laser Printers, Digital Mammography systems.
• Knowledge of DICOM (Digital Imaging and Communication in Medicine), a standard for Medical Imaging and related information (ISO 12052)
• Basic Knowledge of HL7 (Health Level Seven) standards for the exchange, integration of electronic health information.
• Basic Knowledge of RIS (Research Information Systems) and PACS (Picture Archiving and Communication system).
• Ability to install, configure and manage Basic Server infrastructure and Networking, Windows and Window Server Operating Systems, Windows Operating system and Network setup
• Need to attempt examination for Radiation Workers License with NEA radiation protection division.

Responsibilities

• Identifying and correcting problems associated with start-up.
• Researching, evaluating, and recommending upgrades and service contracts that will meet customer needs.
• Developing on-going relationships with customers to secure future business.
• Resolve/troubleshoot implementation problems and/or train customers on the features of the equipment they have purchased.
• Handle phone enquiry and support for customers during office and after office hours.
• Attend to daily service requests, breakdowns, and service support to marketing.
• Perform Preventive Maintenance for medical equipment as part of scope of works under Maintenance contract.
• Support Sales in organizing, preparing and standby for workshops, events and surgery procedures, seminars, exhibition.
• Communicates with reports to Service Dept in Fujifilm Japan for more complex troubleshooting under supervision of Senior Service Engineer/Service Manager.
• Study Engineering Change Notice as issued byFujifilm Japan Service Dept
• Implement Technical Service Recalls as issued by Fujifilm Japan Service Dept under supervision of Senior Service Engineer/Service Manager.
• Perform after-hours and on-call support.

Education

ITE / Diploma / Bachelor’s degree in Electrical / Electronic / Mechanical Engineering

Tools

DICOM

HL7

RIS

PACS

Windows Server

Networking

Job description

FUJIFILM ASIA PACIFIC PTE. LTD. is seeking a field service engineer to provide technical support for medical imaging equipment, including commissioning, installation and testing of MRI, endoscopy, mammography, and digital radiography systems.

You will identify and fix start-up issues and perform preventive maintenance under service contracts. The role requires troubleshooting, knowledge of DICOM/HL7/RIS/PACS, and basic server and networking setup.