Service Engineer

POH MENG ENGINEERING PTE. LTD.; Singapore; On-site; SGD 48,000 - 72,000; Full time

Job summary

POH MENG ENGINEERING PTE. LTD. in Singapore seeks a dedicated contracts and sales coordinator to support air-conditioning term contracts. You will prepare tenders, manage Quotations and Invoices, and ensure timely submissions and prompt payments.

You will liaise with owners, developers and authorities, coordinate technical teams for timely, quality delivery, schedule field crews, and address customer complaints with corrective actions. Knowledge of Chilled Water Systems is advantageous.

Responsibilities

• Prepare tenders for term contracts relating to air-conditioning services.
• Create and manage Sales Quotations and Sales Invoices; ensure claim submission and payment promptly.
• Liaise with owners, developers and relevant authorities on term contracts.
• Coordinate and manage technical teams to complete term contracts with quality.
• Schedule and dispatch technical teams using manpower effectively.
• Address customer complaints/feedback promptly and implement corrective and preventive actions.

Skills

Tender preparation

Sales administration

Customer liaison

Project scheduling

Technical team coordination

Job description

• Preparation of tender for term contracts relating to air-conditioning services
• To create and manage Sales Quotation, Sales Invoice and ensure claim submission and payment are made promptly
• Liaise with owners, developers and relevant authorities relating to the term contracts
• Manage technical team(s) to ensure prompt completion of term contracts with good quality
• Schedule and dispatch technical team by utilising manpower
• Attend to customers' complaints/feedback promptly to resolve any air-conditioning issues by reviewing and implementing corrective and preventive action(s)
• Having knowledge and skills on Chilled Water System is advantageous
• Other relevant ad-hoc duties