Service Crew (BreadTalk)

BREADTALK PTE LTD; Singapore; On-site; SGD 28,000 - 34,000; Full time

Job summary

BreadTalk Singapore is hiring a Service Crew for full-time or part-time roles. The position involves cashier duties, handling POS transactions, and delivering friendly service while maintaining brand standards.

Responsibilities include assisting customers, promoting products, stocking, and ensuring cleanliness and proper display. Training on SOPs and safety guidelines is provided.

Qualifications

• Experience in handling POS transactions during peak hours.
• Ability to operate cash registers accurately and fast.
• Strong customer service orientation with clear communication.

Responsibilities

• Operate cashier at peak hours with accuracy and speed.
• Assist customers with enquiries, prices and promotions.
• General shop upkeep, packaging, hygiene and display upkeep.

Skills

POS familiarity

Cash handling

Customer service

Teamwork

Tools

Cash register / POS system

Job description

BreadTalk is hiring Full Time/ Part time Service Crew!

Full time Gross Salary up to $2800/month!

Brand Representation

Uphold and promote the company’s brand values through professional conduct and service excellence.

1. Cashier

• Able to handle transactions effectively during rush hours
• Be familiar with POS machine and interface
• Be accurate in all transactions: purchase, return, cancel
• Know all POS Functions inclusive of promotions, staff meals, various discounts, voids, cash vouchers
• Perform standard POS opening and closing procedures without supervision
• Prepare and handle cash deposits accurately and according to SOP
• Packing of breads for customer according to SOP

2. Lobby

• Dispense products from back kitchen
• Assist customers in product enquiries, product pricings, promotions, etc
• Perform suggestive selling and upsell/ promote products to customers
• Provide accurate product information and actively recommend items based on customer preferences.

3. General

• Learn all product names
• Perform proper Flosss topping according to SOP
• Project friendly and positive image to customers
• Outlet and Display cleanliness
• Tray and tongs cleaning
• Able to handle customer requests and enquiry
• Handle cake bookings and enquiries
• Coordinate cake orders, deliveries and packaging
• Adhere strictly to food hygiene, health, and safety guidelines