Service Crew (BreadTalk)

BreadTalk; Singapore; On-site; SGD 27,000 - 33,000; Full time

Job summary

BreadTalk Singapore is seeking Service Crew to join our front-line team as both full-time and part-time roles. You will handle cashier duties, assist customers, ensure fast service during busy periods, and uphold the brand values with professional conduct and service excellence.

Responsibilities include operating POS, processing transactions accurately, promoting products, and coordinating cake orders and deliveries while maintaining food hygiene and display standards.

Qualifications

• Experience in cash handling and customer service is preferred.
• Familiarity with POS machines and promotions.
• Ability to work during busy periods and maintain accuracy.

Responsibilities

• Operate cashier register and handle transactions accurately during peak hours.
• Assist customers with product enquiries, pricing and promotions; upsell when appropriate.
• Maintain brand representation, store cleanliness, and food hygiene standards.
• Coordinate cake orders, deliveries and packaging where needed.

Skills

Cash handling

POS familiarity

Customer service

Sales & promotions

Tools

POS system

Job description

BreadTalk is hiring Full Time/ Part time Service Crew!

Full time Gross Salary up to $2700/month!

Brand Representation

Uphold and promote the company’s brand values through professional conduct and service excellence.

1. Cashier

• Able to handle transactions effectively during rush hours
• Be familiar with POS machine and interface
• Be accurate in all transactions: purchase, return, cancel
• Know all POS Functions inclusive of promotions, staff meals, various discounts, voids, cash vouchers
• Perform standard POS opening and closing procedures without supervision
• Prepare and handle cash deposits accurately and according to SOP
• Packing of breads for customer according to SOP

2. Lobby

• Dispense products from back kitchen
• Assist customers in product enquiries, product pricings, promotions, etc
• Perform suggestive selling and upsell/ promote products to customers
• Provide accurate product information and actively recommend items based on customer preferences.

3. General

• Learn all product names
• Perform proper Flosss topping according to SOP
• Project friendly and positive image to customers
• Outlet and Display cleanliness
• Tray and tongs cleaning
• Able to handle customer requests and enquiry
• Handle cake bookings and enquiries
• Coordinate cake orders, deliveries and packaging
• Adhere strictly to food hygiene, health, and safety guidelines