Service Crew

Authentic Bites Concepts Pte Ltd; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A modern café brand in Singapore is seeking enthusiastic individuals for customer service roles. Candidates will welcome and serve customers, guide them through the menu, and maintain cleanliness in the dining area. Ideal applicants have experience in café or casual dining settings and possess strong communication skills. This role requires a positive attitude and the ability to thrive in a fast-paced environment while being flexible with hours, including weekends and holidays.

Qualifications

• Experience in café, brunch, or modern casual dining settings preferred.
• Ability to multi-task efficiently in a fast-paced environment.
• Strong communication and interpersonal skills.

Responsibilities

• Welcome, seat, and serve customers with a friendly attitude.
• Guide customers through the menu and take accurate orders.
• Maintain cleanliness of tables and dining area.

Skills

Customer service

Multi-tasking

Communication skills

Willingness to learn

Job description

Elephant Grounds is an award-winning Hong Kong‑born lifestyle brand renowned for its specialty coffee, Japanese influenced cuisine, and café culture. Founded in 2013 by Gerald Li and Kevin Poon, the brand began as a coffee kiosk within a retail shop and has since grown into a fully integrated coffee roastery, artisanal bakery, and restaurant concept with operations in Hong Kong, Manila, Jakarta Q1 2026, and now Singapore.

Our coffee program is led by an award‑winning team – including a champion roaster and other specialty coffee professionals – with a relentless dedication to building a sustainable coffee program. Elephant Grounds focuses on the alchemy of space – design, music, and light – and the impact they have on guests, creating an unmistakable energy and vibe.

Job Responsibilities

• Welcome, seat, and serve customers with a friendly attitude.
• Guide customers through the menu, take accurate orders, and make recommendations.
• Serve food and beverages in a timely manner.
• Maintain cleanliness of tables and dining area.
• Handle payments and customer inquiries.
• Support opening/closing duties and team operation.

Job Requirement

• Prior café, brunch or modern casual dining settings experience preferred.
• Ability to multi‑task efficiently while working in fast‑paced environment.
• Strong communication and interpersonal skills.
• Positive attitude and willingness to learn.
• Ability to work flexible hours/shift, including weekends and public holidays.

Thank you for your interest in this position. Please note that only shortlisted candidates will be notified.