Service Coordinator (Engineer Coordination/Backend Support/Documentation/Tuas) LT2

TRUST RECRUIT PTE. LTD.; Singapore; On-site; SGD 28,000 - 38,000; Full time

Job summary

Trust Recruit Pte Ltd in Singapore is seeking a motivated customer service representative to handle inquiries by email or phone, generate quotations, and process purchase orders.

No prior experience is required; diploma holders are welcome. You will advise customers on products and services, plan manpower, and coordinate with service engineers to complete tasks.

Trust Recruit Pte Ltd emphasizes privacy and adherence to PDPA in handling personal data.

Qualifications

• ITE/Diploma in Business, Engineering, or related field.
• No experience required.
• Strong communication and customer service orientation.

Responsibilities

• Handle customer inquiries via email or phone calls.
• Generate quotations and process purchase orders.
• Advise customers on product and services information accurately.
• Generate sales from customer queries.
• Resolve customer complaints and issues.
• Attend to questions related to company's products.
• Plan and allocate manpower to complete tasks.
• Coordinate with Service Engineers for related tasks.

Skills

Customer service

Communication

Education

ITE/Diploma in Business, Engineering or related field

Job description

Job Responsibilities

• Handle customer's enquiries via email or phone calls
• Generate quotations and process purchase orders
• Advise customer on products and services related information accurately
• Generate sales from customer's queries
• Resolve any customer's complaint and issue arise
• Attend to any questions or queries related to company's product
• Plan and allocate adequate manpower to complete assigned job
• Manage purchasing related matters as per customer's queries
• Work closely with Service Engineers for any job task related

Requirements

• ITE/Diploma in Business, Engineering, or any related field
• No experience required
• Good communication and customer service oriented

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.