Customer Solutions & Service Coordinator

TRUST RECRUIT PTE. LTD.; Singapore; On-site; SGD 28,000 - 38,000; Full time

Job summary

Trust Recruit Pte Ltd in Singapore is seeking a motivated customer service representative to handle inquiries by email or phone, generate quotations, and process purchase orders.

No prior experience is required; diploma holders are welcome. You will advise customers on products and services, plan manpower, and coordinate with service engineers to complete tasks.

Trust Recruit Pte Ltd emphasizes privacy and adherence to PDPA in handling personal data.

Qualifications

• ITE/Diploma in Business, Engineering, or related field.
• No experience required.
• Strong communication and customer service orientation.

Responsibilities

• Handle customer inquiries via email or phone calls.
• Generate quotations and process purchase orders.
• Advise customers on product and services information accurately.
• Generate sales from customer queries.
• Resolve customer complaints and issues.
• Attend to questions related to company's products.
• Plan and allocate manpower to complete tasks.
• Coordinate with Service Engineers for related tasks.

Skills

Customer service

Communication

Education

ITE/Diploma in Business, Engineering or related field

Job description

Trust Recruit Pte Ltd in Singapore is seeking a motivated customer service representative to handle inquiries by email or phone, generate quotations, and process purchase orders.

No prior experience is required; diploma holders are welcome. You will advise customers on products and services, plan manpower, and coordinate with service engineers to complete tasks.

Trust Recruit Pte Ltd emphasizes privacy and adherence to PDPA in handling personal data.