Sentosa Restaurant Captain [5.5 Days]

Roswell Enterprise; Singapore; Vor Ort; SGD 32.000 - 46.000; Vollzeit

Zusammenfassung

Roswell Enterprise in Singapore is seeking a Captain/Senior Waiter to support daily restaurant operations, lead a section, and ensure guests receive attentive service.

You will guide junior staff, maintain service standards, and handle guest requests with professionalism in a fast-paced environment. Collaboration with supervisors and managers is essential for smooth service delivery.

Qualifikationen

• At least 1 year of experience as a Captain, Senior Waiter, or similar role in a busy restaurant.
• Strong communication and interpersonal skills.
• Good organizational skills and ability to multitask in a fast-paced environment.
• Positive attitude with a focus on teamwork and service excellence.
• Basic understanding of food safety and hygiene standards.

Aufgaben

• Assist the Restaurant Supervisor in overseeing daily operations and ensuring smooth service flow.
• Lead a section of the restaurant floor, ensuring attentive and friendly service for all guests.
• Guide and support junior service staff, providing on-the-job training and maintaining service standards.
• Handle guest requests and minor complaints professionally, escalating larger issues when needed.
• Ensure tables, stations, and service areas are clean, set up, and well-stocked at all times.
• Monitor inventory of service items and inform the Supervisor of any needs.
• Support promotions or new service initiatives in collaboration with the Supervisor and Manager.

Kenntnisse

Communication

Interpersonal skills

Leadership

Multitasking

Jobbeschreibung

Key Responsibilities:

• Assisting the Restaurant Supervisor in overseeing daily operations and ensuring smooth service flow
• Leading a section of the restaurant floor, ensuring all guests receive attentive and friendly service
• Guiding and supporting junior service staff, providing on-the-job training and ensuring service standards are met
• Handling guest requests and minor complaints with professionalism, escalating larger issues to the Supervisor or Manager when necessary
• Ensuring tables, stations, and service areas are clean, properly set up, and well-stocked at all times
• Monitoring inventory of service items (cutlery, glassware, condiments) and informing the Supervisor of any needs
• Supporting the Supervisor and Manager in implementing promotions or new service initiatives

Requirements:

• At least 1 year of experience as a Captain, Senior Waiter, or in a similar role within a busy restaurant
• Strong communication and interpersonal skills, with the ability to lead by example
• Good organizational skills and ability to multitask in a fast-paced environment
• Positive attitude with a strong sense of teamwork and service excellence
• Basic understanding of food safety and hygiene standards