Senior Workplace Coordinator

Jones Lang LaSalle Incorporated; Singapore; On-site; SGD 60,000 - 90,000; Full time

Job summary

Jones Lang LaSalle Incorporated in Singapore is seeking a Senior Workplace Coordinator to strengthen office community and support the account’s facilities management under the Future of Work framework.

In this role you will engage with internal and external stakeholders, coordinate conference rooms, oversee vendor performance, and ensure safe, compliant on-site operations daily.

Responsibilities

• Main point of contact for onsite operations assisting Site Lead with the handling of operations
• Client/Stakeholder Support
• Provide superior customer service to meet on-site client’s expectations
• Procurement & Vendor Support: assist in management of all contractors on site to ensure standards
• Finance Support: assist in financial processes to ensure timely and accurate financial management
• Health & Safety: conduct regular audits to ensure safety procedures are followed
• Site Operations: oversee deliveries, record shipments, and support admin tasks for the account
• Conference Rooms Coordination: coordinate booking and setup of meeting spaces and consumables

Job description

JLL empowers you to shape a brighter way. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. The Senior Workplace Coordinator strengthens the sense of community at JLL offices, by helping the workplace team facilitate togetherness, making operating in a JLL office space simple and easy, positively linking people and solutions, whilst undertaking all of this in a receptive, fun, approachable and responsive way. JLL is currently reshaping our workplace property service delivery and this role plays a key part in supporting the operational team on the account to deliver services that provide leading edge facilities and workplace services that align to JLL's "The Future of Work" methodology. This Senior Workplace Coordinator role supports engagement with stakeholders (internal and external), as well as improvement in facilities management and the delivery of client‑centric service excellence to end users.

Key activities

• Main point of contact for onsite operations assisting Site Lead with the handling of operations
• Client/Stakeholder Support
• Provide superior customer service to meet on‑site client’s expectations
• Procurement & Vendor Support Assist in the management of all contractors on site to ensure they perform to the required standards (including inspection of vendors’ works) Assist in the procurement of vendors and services as required
• Finance Support Assist in financial processes to ensure that all financial management requirements are completed in a timely and accurate manner
• Health & Safety Conduct regular audits to ensure safety procedures are being complied with Assist in carrying out safety procedures when needed
• Site Operations Overseeing all incoming deliveries Recording delivery information on incoming shipments for each specific vendor Any other duties relating to the job scope of an administrative personnel in the account
• Conference Rooms Coordination Coordinate booking of the conference rooms Prepare Conference room areas for meetings Organize any specific requirements from the clients regarding meetings Consumables Order Perform the weekly consumables order Receipt all consumables delivered and store as required Forward receipts to FM team for records Ensure adequate consumables available for clients
• Vendor Management Perform inspections on the cleaning onsite Give direction to the onsite cleaning staff and service corridors are kept tidy Organize any special clean requirements Managing of all vendors under the care of JLL and ensuring vendors deliver up to service levels Escorting Clients/Contractors Escort clients in areas only persons with Level 1 Security Access can reach Assist in maintaining client access requirements.
• Risk Management Assist in the property risk management program Participate in the disaster recovery and business continuity plans as required Follow established escalation procedures and incident reporting procedures Adhere to Jones Lang LaSalle’s business conduct by ensuring compliance with the firm’s guidelines, procedures and strategies Achieve Key Performance Indicators and Service Level Agreement targets Other tasks assigned by site lead which is consistent with the role of Senior Workplace Coordinator

Location: On‑site -Singapore

Jones Lang LaSalle ("JLL") is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at [e-mail]. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page.