Senior Facilities Coordinator

Jones Lang LaSalle Incorporated; Singapore; On-site; SGD 80,000 - 120,000; Full time

Job summary

Jones Lang LaSalle (JLL) Singapore is seeking a Senior Facilities Coordinator to lead back-of-house operations, oversee preventive maintenance, and manage vendor relationships for the Singapore office. The role focuses on technical coordination, safety compliance, and delivering consistent service standards across facilities.

The ideal candidate will have 5–7 years in FM, strong PM and budgeting skills, and proficiency with CMMS and MS Office, including SharePoint.

Qualifications

• Minimum 5–7 years in facilities management
• Experience managing multiple vendor relationships
• Proven PM and budget controls
• HSSE incident management experience
• Strong knowledge of building systems (HVAC, electrical, plumbing)
• Proficient in CMMS and data reporting

Responsibilities

• Oversee day-to-day back-of-house (BOH) operations for assigned level(s)
• Manage preventive maintenance (PPM) programs and ensure timely execution
• Coordinate reactive work orders and ensure prompt resolution
• Conduct quality inspections for Workplace Office
• Oversee locker management systems
• Coordinate with Building Management Office (BMO) on facility matters
• Supervise site operations and ensure compliance with operational standards
• Manage minor project works from initiation to completion
• Lead HSSE incident reporting and management
• Coordinate event logistics including vendor purchase orders
• Support pantry and café operations as needed
• Assist with meeting room preparation coordination
• Provide backup support for office supplies management
• Support catering logistics for events
• Collaborate with Workplace Ambassadors on integrated service delivery
• HSSE incident reports
• FM operational performance metrics
• Financial reports including budget tracking and billing reconciliation
• PPM completion status and compliance tracking
• Utilities consumption analysis
• Attendance and site supervision logs
• SharePoint tracker updates for facilities management activities

Skills

Facilities management

Vendor management

HSSE compliance

Budget management

CMMS

SharePoint

MS Excel

Tools

CMMS

SharePoint

MS Excel

Job description

JLL empowers you to shape a brighter way. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

Overall Role

The Senior Facilities Coordinator serves as a key operational lead responsible for facilities management oversight, vendor coordination, and ensuring compliance with service standards. This role focuses on back-of-house operations, technical coordination, and maintaining operational excellence across the BCG Singapore office. The position operates as an individual contributor with direct accountability to the client.

Facilities Management Operations

• Oversee day-to-day back-of-house (BOH) operations for assigned level(s)
• Manage preventive maintenance (PPM) programs and ensure timely execution
• Coordinate reactive work orders and ensure prompt resolution
• Conduct quality inspections for Workplace Office
• Oversee locker management systems
• Coordinate with Building Management Office (BMO) on facility matters
• Supervise site operations and ensure compliance with operational standards
• Manage minor project works from initiation to completion

Vendor Management

• Manage relationships with 5 event-related vendors
• Coordinate with 4 Managing Agent scope vendors
• Process purchase orders (PO) and manage billing for vendor services
• Conduct vendor performance reviews and quality assessments
• Ensure vendor compliance with service level agreements (SLAs)
• Escort and supervise vendor activities on-site as required

Health, Safety, Security & Environment (HSSE)

• Lead HSSE incident reporting and management
• Ensure compliance with safety regulations and protocols
• Coordinate emergency response procedures
• Escalate operational risks and emergencies directly to BCG as per governance structure

Events Coordination

• Coordinate event logistics including vendor purchase orders
• Support event setup and execution in collaboration with Workplace Executive
• Manage post-event vendor coordination and site restoration

Supporting Scope of Work

• Support pantry and café operations as needed
• Assist with meeting room preparation coordination
• Provide backup support for office supplies management
• Support catering logistics for events
• Collaborate with Workplace Ambassadors on integrated service delivery

Reporting Requirements

• HSSE incident reports
• FM operational performance metrics
• Financial reports including budget tracking and billing reconciliation
• PPM completion status and compliance tracking
• Utilities consumption analysis
• Attendance and site supervision logs
• SharePoint tracker updates for facilities management activities

Key Accountabilities

• Client Relationship Management
  • Maintain direct reporting relationship with Client's POC
  • Participate in day-to-day operations reporting and performance reviews led by Client
  • Support Client-led innovation and continuous improvement frameworks
  • Ensure alignment with modified governance structure impacting KPI/SLA delivery
• Operational Excellence
  • Ensure consistent service delivery across all facilities management functions
  • Drive compliance with operational standards and procedures
  • Identify and implement process improvements
  • Maintain comprehensive documentation of all FM activities
• Collaboration
  • Work closely with Mobile Technician on technical matters
  • Coordinate with Workplace Executive and Workplace Ambassadors on integrated services
  • Collaborate with multiple JLL points of contact per revised contract structure

Candidate Specification

• Experience
  • Minimum 5-7 years in facilities management, preferably in corporate or commercial real estate environments
  • Proven experience managing multiple vendor relationships simultaneously
  • Strong background in preventive maintenance program management
  • Experience with HSSE compliance and incident management
  • Track record of managing operational budgets and financial controls
• Technical Skills
  • Strong understanding of building systems (HVAC, plumbing, electrical, fire safety)
  • Proficiency in CMMS (Computerized Maintenance Management Systems)
  • Advanced MS Office skills (Excel, PowerPoint, Word)
  • SharePoint and data management capabilities
  • Budget management and financial reporting skills
  • Project management fundamentals
• Personal Attributes
  • Strong organizational and multitasking abilities
  • Excellent problem-solving skills with ability to work independently
  • Proactive approach to identifying and resolving issues
  • High attention to detail and quality standards
  • Ability to work under pressure and manage competing priorities
  • Flexible and adaptable to changing client requirements
• Communication Skills
  • Excellent written and verbal communication skills
  • Ability to interface effectively with client leadership, vendors, and cross-functional teams
  • Strong stakeholder management capabilities
  • Comfortable presenting reports and updates to senior management

Location: On-site –Singapore

Jones Lang LaSalle (JLL) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at [e-mail].