Senior Windows & Private Cloud Operations Engineer

GIC; Singapore; Hybrid; SGD 180,000 - 260,000; Full time

Job summary

GIC is seeking a skilled AVP to lead Windows & Private Cloud Operations. You will provide Level 3 support for Windows Server and private cloud platforms, acting as the senior escalation point for the outsourced Level 2 team and driving operational excellence in a regulated financial environment.

You will administer Windows Server, AD, Entra ID, PKI, SCCM/S MECM, SCOM, VMware, Nutanix/vSAN, Citrix, and security controls, while enhancing automation with PowerShell and Ansible to improve

Qualifications

• Bachelor's degree in CS/IT or equivalent.
• 6–9 years’ hands-on experience supporting enterprise Windows Server infrastructure.
• Proven experience planning and executing Windows Server upgrades and migrations.
• Strong knowledge of Windows Server, Active Directory, Entra ID, PKI, SCCM, SCOM, Failover Clustering, VMware, Nutanix/vSAN, Citrix, and PowerShell.
• Experience with backup, disaster recovery, ITSM, ServiceNow, change management, and enterprise operations.
• Familiarity with automation (PowerShell/Ansible) and CIS/NIST security standards; cloud (AWS/Azure) advantageous.
• Experience with outsourced/managed service providers and on-call support.
• Certifications: Microsoft Windows Server Hybrid Administrator Associate; Identity and Access Administrator Associate; VMware VCP-DCV; Citrix CSA; ITIL Foundation.

Responsibilities

• Provide Level 3 support for complex incidents, problem management, and root cause analysis across Windows and private cloud.
• Administer Windows Server, Active Directory, Entra ID, PKI, SCCM/ MECM, SCOM, VMware, Nutanix/vSAN, Citrix, and secure file transfer platforms.
• Execute Windows Server lifecycle activities, including major OS upgrades, migrations, patching, and platform refreshes.
• Support VMware private cloud operations, virtualization, high availability, disaster recovery, backup, and resilience testing.
• Work with the outsourced L2 service provider by providing technical guidance, knowledge transfer, and operational runbooks.
• Manage incidents, problems, and changes through ServiceNow, ensuring governance and audit compliance.
• Implement Windows security standards, identity controls, privileged access, and vulnerability remediation in partnership with Cybersecurity teams.
• Develop automation using PowerShell and Ansible to improve operational efficiency and consistency.
• Contribute to continuous improvement initiatives, platform standardisation, and technology enhancements.

Skills

Windows Server

Active Directory

Entra ID

PKI

SCCM

SCOM

Failover Clustering

VMware

Nutanix/vSAN

Citrix

PowerShell

Ansible

Public Cloud AWS/Azure

ITIL

Education

Bachelor's degree in Computer Science, Information Technology, or equivalent

Job description

GIC is seeking a skilled AVP to lead Windows & Private Cloud Operations. You will provide Level 3 support for Windows Server and private cloud platforms, acting as the senior escalation point for the outsourced Level 2 team and driving operational excellence in a regulated financial environment.

You will administer Windows Server, AD, Entra ID, PKI, SCCM/S MECM, SCOM, VMware, Nutanix/vSAN, Citrix, and security controls, while enhancing automation with PowerShell and Ansible to improve